*Dear IT Professional,

This is Matt Jones from Panzer Solutions. I have a urgent requirement for
you, please go through the below requirement and let me know if you are
comfortable with *

*applying for below position. If so, kindly send me your udpated resume and
contact details.

Job Title: Help Desk Support
Location: Albany, NY
Duration: 1 year Contract(Rate $15/hr on C2C)*

*Job Descreption:
The client is looking for Help Desk Support.*

*Skills Required:
least one (1) year of satisfactory work experience on an IT Help Desk/User
Support environment.
1.Associates Degree in Computer or Information Science AND at least 1 year
of satisfactory work experience on an IT Help Desk/User Support environment
2.Bachelor of Science Degree in Computer or Information Science
3.Demonstrated Help Desk Certification/Training
4.Demonstrated Customer Service Certification/Training
5.Demonstrated experience with Service-Now.com software or relevant tool
6.Relevant Technical Certifications including hardware (A+), Microsoft (MCP
or MCDST), and Cisco (CCENT or CCNA)
7.Demonstrated experience supporting Microsoft Exchange and Microsoft
Office Suite of products including Excel, Outlook, PowerPoint, Word
8.Demonstrated experience in incident management including facilitating
tickets and following up with resolvers through problem resolution
9.Demonstrated leadership, communication, analytical and problem solving
skills
10.Demonstrated ability to work independently.*

*Matt Jones - Technical Recruiter
Panzersolutions LLC,
45 Stuart Ave, K Unit
Norwalk CT - 06850 USA
**m...@panzersolutions.com* <m...@panzersolutions.com>*
203-983-9475

Notice of Confidentiality:
The information contained herein is intended only for the confidential use
of the recipient. If the reader of this message is neither the intended
recipient, nor the *

*person responsible for delivering it to the intended recipient, you are
hereby notified that you have received this communication in error, and
that any review, *

*dissemination, distribution, or copying of this communication is strictly
prohibited. If you receive this in error, please notify the sender
immediately by telephone, and *

*destroy this e-mail message OR reply with the subject “REMOVE” such that
your email would be taken out of our distribution list.*

**

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