*Hi,*
Hope you are doing well ! My name is *Steven* and I am a Recruiter with *Infotree Services*. With reference to your resume registered at *Monster.com*. I have an urgent opening with me, which appears to be a potential match for the client's requirement. I have listed the job description for your reference. Please let me know if you would be interested in this position. If so, please send me a copy of your updated resume with contact details and the best time to reach you. I will appreciate your response at the earliest, as the manager tends to move fast ! *Job Details** :* *Job Title* *(Middleware Infrastructure Architect) with .Net JAVA, C# (Devops)* *Project Location* *Mounds View, MN 55112* *Duration* *6+ months /Contract* *Job Description** :* *Must Have experience: * *Middleware* experience – *Installing, configuring* and providing support for *Weblogic, Apache, Tomcat and SunOne.* Analyzes, designs, develops, tests, implements and maintains computer applications systems to meet functional objectives of the business. Will also participate in systems responsibilities and some application design. *POSITION DESCRIPTION: * Provide operational leadership, support, training, testing for assigned applications which will include *Web Application Infrastructure (middleware technologies).* Work closely with business sponsors to present standard and/or custom build offerings, as necessary. *POSITION RESPONSIBILITIES: * · Execute and lead all phases of *middleware builds* and coordination with contract and MS resources to ensure quality and completion. · Provide application technical support consistent with defined service levels for assigned application. · Follow MSS-IT standards, procedures and methodologies for project management and system development. · Ensure applications operate in accordance with the needs of the business and optimize Client’s investment · Build credible relationships across teams to understand functional specifications, as well as confirm support requirements · Collaborate to ensure appropriate planning and execution of delivery, cutover, and hypercare activities · Govern the following phases of the development life-cycle: design, development/unit testing/, break-fix support of FUT/UAT, hypercare, and support · Partner with functional and technical teams to coordinate triage and resolution of issues within defined service levels · Perform technical support and system development functions, consistent with defined service levels, for assigned business applications. This includes the ability to: o work closely with end-users to identify issues and capture business requirements o translate business requirements into system design specifications o perform appropriate development and testing activities o communicate clearly both verbally and in writing o coordinate activities between both end-users, other IT departments and offshore leads o Lead troubleshooting initiatives for issues that arise. o Resolve complex client technical issues: o Isolate and determine root cause of complex technical problems based on client and support center input; work on problems of moderate to difficult scope where analysis of situations or data require an in-depth evaluation of various factors o Resolve technical issues escalated from the IT Support Center and other team members o Troubleshoot and analyze symptoms related to computer system errors to determine effective resolution of client issue o Interact with escalation resources (vendors) to resolve complex technical issues as required o Create appropriate documentation as defined by the development methodology o Manage* ServiceNow* bucket o Transition & prioritize tickets (daily) o Liaison for escalation or sensitive support issues w/ customer o Giving direction on actions for *complex ticket resolution* o Interface w/ vendor support o All *P1/P2s - MI's* o Ownership w/problem management & coordination w/ Architecture · Define and maintain support plans, SLAs, and metrics outlining team performance managing support queues · Govern staffing plans and assignments, as well as provide day-to-day direction regarding assigned work and priorities · Partner with applications, infrastructure, business and project teams to define processes and procedures to monitor systems, rapidly respond to incident tickets and provide status to management on business impact. · Provide leadership during critical management situations and organize support teams towards impact mitigation. This includes facilitating crisis management process and follow-up on issues root cause resolution with corrective / preventive measures. · Early engagement in application life cycle process and collaborate with project team in defining business support models consistent with defined overall production / application support strategy and approach. · Provides effective change leadership in driving continuous improvements and innovation in the business focus production support area *Maintain competency in the technologies related to responsibilities. * o Manage all phases of middleware builds and coordination with contract and MS resources from initiation to implementation. o Manage all phases of Global Portfolio Solutions technical support and coordination. *Responsible for the following deliverables: * • Technical design specifications • Code Review • Support Plans (SLAs, Metrics, Work flow) • Applicable SOPs • CMDB *Partnering with key areas: * • Process Teams (BA) • Application Architect • Testing Services • Technology vendors *BASIC QUALIFICATIONS: * IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME EDUCATION: GED/High School Graduate *YEARS OF EXPERIENCE: * 15+ years of experience with a GED/High School Graduate · 13+ years of experience with Associate Degree · 7+ years of experience with a Bachelor’s Degree · 5+ years of experience with a Master’s Degree REQUIRED SKILLS: DESIRED/PREFERRED QUALIFICATIONS · Experience with installation, configuration and troubleshooting issues related to web hosting technology. · 4+ years Database knowledge. · Background in web application technologies. · Infrastructure and firewall solid background. · Server administration / Database knowledge. *· Experience in server builds using the following: * o *Apache/IIS/Sun One* o *Tomcat/Weblogic/JBOSS* · *Enterprise Application Platform* experience with *SunOne, Weblogic, Active Directory, AEM, Apache web server, IIS and Tomcat*. · GUI Development Tools experience with *ASP, JAVA, SQL.* · Programing Language experience with *SQL, XML, C#, .NET, asp.net <http://asp.net>* · Reporting tools experience with *SSRA & SSAS* · Server experience with *Window, Solaris, Unix and Linx* · *Database experience* with *MSSQL* · Strong communication skills · Strong leadership skills · Project management experience · Experience in regulated field · *ITIL v3 Foundation Certification*-preferred *Thanks & Regards,* *Steven* - Technical Recruiter *Phone *(Direct): 734-888-8174 *Email:* ste...@infotreeservice.com <st...@infotreeservice.com> | *Website:* www.infotreeservice.com *LinkedIn:* https://www.linkedin.com/pub/steven-fernandez/104/956/240 *Hangout:* steven.usrecruiter | *Yahoo:* steven.usrecruiter *Mailing Address:* 215 Ann Arbor Rd. 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