Urgent need-----Technical Support 1......Poenix, AZ

2015-10-05 Thread sumit gulati 
Hi

Hope you are doing well

I am Smith, working as a recruiter with Infotree Service Inc.

I am currently working on “*Technical Support 1*” position with *State of
AZ*

I will appreciate your response at the earliest, as the managers tend to
move fast!

 *NOTE  :* *SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory
details would be processed with TOP Priority*





*Name (First & Last)*



*Contact No.*



*Email ID *



*Current Location*



*Willing to Relocate if need*



*Work Visa Status*, *Expiry Date*



*Availability * How soon can you join?*



*Reason for change*





*Are you fine with drug and background check?*





*Skype ID*





*Last 4 Digit SSN No.*



*DOB(Day, Month)*



*Higher Education, Year of Completion *





*Job Title*

*Technical Support 1*

*Project Location*

*Poenix, AZ*

*Duration*

*9+ months /Contract*

 *MOI * *:  * *Telephonic + skype*

*Skills*

Roles and Responsibilities

Server Support, Desktop support, support customers on the ADOT network; fix
computer related problems; troubleshoot hardware problems; research and
implement potential solutions; support agency's warranty and non-warranty
computer and printer repair work; and assist with assigned project tasks.
Ensures compliance with standards for systems software and documentation.
Teach customers how to use PC related software and hardware.  Implements
software patches, security fixes, and tests and validates modified system
configurations.  Install and configure PC hardware, software and
peripherals. Assist with major deployments of hardware and software.
Monitors system reliability and availability.  Attend section staff
meetings. Complete mandatory training classes and other classes as
assigned.  Travel between Phoenix sites to accomplish tasks.  Perform
preventive maintenance on hardware and software packages to include client
and server platforms.  Teach new staff members how to troubleshoot
problems, setup and install, network related hardware, software and other
peripherals.

*Qualifications and Education Requirements*

General working knowledge of infrastructure technologies and in-house
developed applications utilized in the enterprise

Ticketing and Department operating procedures

Knowledge of Microsoft products including operating systems and Office

Computer *hardware configuration *and repair knowledge

Knowledge of *Ethernet network* topology to assist with troubleshooting
network issues

Knowledge of *IT infrastructure* industry standards and best practices

Strong customer service skills

Excellent interpersonal, written and oral communication skills

Advanced troubleshooting skills

Excellent self-organization and time management skills

Problem definition and  alternative analysis skills

*Active Directory*

Experience with *Windows 7 and 10*

Experience supporting a *Mac *environment

Experience with *Project Management*

Experience with *Scripting*

Experience with *SQL*

Experience with Backup solutions



Bachelor's degree plus 8 or more years of experience in systems
administration (or equivalent experience)



Thanks & Regards



Smith,

Sr. Technical Recruiter

Infotree Service Inc.

1176 S. Main St | Plymouth, MI 48170

Ph: 734-928-2003

sm...@infotreeservice.com

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Urgent need-----Technical Support 1......Poenix, AZ (Local to Arizona)

2015-10-05 Thread Steven Fernandez 
Hi

Hope you are doing well

I am Steven, working as a recruiter with Infotree Service Inc.

I am currently working on “*Technical Support 1*” position with *State of
AZ*

I will appreciate your response at the earliest, as the managers tend to
move fast!

 *NOTE  :** SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory
details would be processed with TOP Priority*





*Name (First & Last)*



*Contact No.*



*Email ID *



*Current Location*



*Willing to Relocate if need*



*Work Visa Status*, *Expiry Date*



*Availability * How soon can you join?*



*Reason for change*





*Are you fine with drug and background check?*





*Skype ID*





*Last 4 Digit SSN No.*



*DOB(Day, Month)*



*Higher Education, Year of Completion *





*Job Title*

*Technical Support 1*

*Project Location*

*Poenix, AZ*

*Duration*

*9+ months /Contract*



*Skills*

Roles and Responsibilities

Server Support, Desktop support, support customers on the ADOT network; fix
computer related problems; troubleshoot hardware problems; research and
implement potential solutions; support agency's warranty and non-warranty
computer and printer repair work; and assist with assigned project tasks.
Ensures compliance with standards for systems software and documentation.
Teach customers how to use PC related software and hardware.  Implements
software patches, security fixes, and tests and validates modified system
configurations.  Install and configure PC hardware, software and
peripherals. Assist with major deployments of hardware and software.
Monitors system reliability and availability.  Attend section staff
meetings. Complete mandatory training classes and other classes as
assigned.  Travel between Phoenix sites to accomplish tasks.  Perform
preventive maintenance on hardware and software packages to include client
and server platforms.  Teach new staff members how to troubleshoot
problems, setup and install, network related hardware, software and other
peripherals.

*Qualifications and Education Requirements*

General working knowledge of infrastructure technologies and in-house
developed applications utilized in the enterprise

Ticketing and Department operating procedures

Knowledge of Microsoft products including operating systems and Office

Computer *hardware configuration *and repair knowledge

Knowledge of *Ethernet network* topology to assist with troubleshooting
network issues

Knowledge of *IT infrastructure* industry standards and best practices

Strong customer service skills

Excellent interpersonal, written and oral communication skills

Advanced troubleshooting skills

Excellent self-organization and time management skills

Problem definition and  alternative analysis skills

*Active Directory*

Experience with *Windows 7 and 10*

Experience supporting a *Mac *environment

Experience with *Project Management*

Experience with *Scripting*

Experience with *SQL*

Experience with Backup solutions



Bachelor's degree plus 8 or more years of experience in systems
administration (or equivalent experience)



*Thanks & Regards,*

Steven - Associate Technical Recruiter

Phone (Direct): 734-446-6886

Email: ste...@infotreeservice.com  | Website:
www.infotreeservice.com

LinkedIn:  https://www.linkedin.com/pub/steven-fernandez/104/956/240

Hangout: steven.usrecruiter | Yahoo: steven.usrecruiter

Mailing Address: 1176 S. Main St. Plymouth MI 48170

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