*Greetings*,
This is Krishna from Technet LLC. Technet is a preferred nationwide staffing vendor to Fortune 500 companies in the US. We have an immediate opportunity with one of our clients. Please find the job description below and if you are interested, please forward your resume to k...@technetllc.com OR 646-415-8342. My apologies in advance if I have contacted you in error, please ignore this email or reply as not interested and I will take necessary steps to not solicit you for this opportunity again. *Job Details: * *Job Title : **Service Now developer* *Job location : **Reston, VA* *Duration : 6 Plus months * *Job Description:* *Responsibilities and Tasks:* • Contribute to the configuration and customization of the xMatters a.k.a. AlarmPoint, including integrations with ServiceNow, and NetCool systems on UNIX, WINTEL servers, and mobile devices, smart phones, blackberry, etc. • Coordinate incident resolution to prevent problem recurrence, ticket maintenance and trending and analysis to identify root cause. • Schedule, Review, approve, perform scheduled change tickets per documented procedures • Develop tools, interfaces, or wrappers to support integration across multiple management interfaces. • Escalate product bugs or code related problems to the appropriate support teams and/or vendor • Facilitate code release migrations into production following execution instructions • Identify problems and correct them as soon as possible to restore full service • Managing and escalate issues according to the proper procedures. • Participate in supporting user requests and daily maintenance duties • Participate in the 24x7 L3 on-call primary support rotation with other team members. May include weekends and off hours as needed. • Perform necessary testing to validate requirements • Respond to automated alerts • Support large 24x7 mission critical systems. • Write procedural documentation • Understand REST API logic to develop interfaces to support streamlined integration across various platforms. • Update Operations Guides, troubleshooting documentation, and system procedures • Work closely with UNIX, Network, Database, and WINTEL support groups, and with business application groups, to understand and prioritize their requirements for the effective implementation of xMatters solutions and to maximize the effectiveness of the monitoring environment. Preferred Skills • *Required:* Demonstrated experience in Managing, Maintaining, and Troubleshooting 1 or more of these - xMatters, AlarmPoint, IBM NetCool, ServiceNow, REST API, SOAP API, JAVA Script • *Required:* Hands-On Enterprise Notifications System experience (xMAtters, AlarmPoint) • High level of interpersonal, communication (verbal and written) and customer service skills. • *Required:* Strong Unix skills and knowledge of Unix Shell scripting in one or more of these environments (Solaris; Linux), ADFS • Experience working in Operations / Production Support environment • Strong Problem Solving skills • *Preferred:* Programming Experience (JAVA Script, REST API, SOAP API) • 4+ years experience in varied technical positions (requires broad technical IT knowledge at a Sr. level), including development experience implementing systems Infrastructure development/support preferred. Examples: Strong working knowledge of Single Sign On SSO, SAML, and ADFS Protocols, Unix commands, VMware, Oracle 11/12c DB, LDAP, DNS, Web Apps. *Desired Skills* (Experience supporting these systems and applications a plus) • BOXI reporting tools • Active Directory / LDAP • MS Messaging tools (Exchange, SharePoint) • Mobile Device Application Support • Web server and Middleware (WebLogic, JBOSS, apache) • Java Script • Ability to use Microsoft Office tools (Project, Powerpoint, Excel, Word) • Windows Server administration skills a plus • Experience in UNIX/LINUX, Windows 2012, Oracle Databases (desired). Education and Experience • Preferred: BS in Computer Science, Information Systems, or related field. • 4+ years of related experience -- *Thanks & Regards* *Have a wonderful day!!* *Krishna *|Sr. Technical Recruiter | Email: k...@technetllc.com Direct: *646-415-8342 <646-415-8342>* -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
