-- Hi Folks, Hope you are doing well.
Please do send resume only to "*vikas.du...@acsicorp.com <vikas.du...@acsicorp.com>*" ----------------------------------------------------------------------------------------------------------------------- *Job Title: Java Technical Lead with Banking/ Financial Experience (Production Support Experience)* *Location of the Project: Monterey Park, CA* *Duration of the Project: 6+ Months * *Rate: $60/hr. on C2C* **Passport Number Required along with the Rate Confirmation** *Skills Required:* · Drive 24x7 production support operations in Technical Lead capacity for Java based Web Applications following Incident management guidelines. Lead a technical team based on onshore-offshore model for incident resolution and follow-ups. · Provide accurate response and attention towards production issues as per the defined SLA’s. Attend bridge call with for major issues and drive the team towards quick and accurate resolution. · Send required communication to stakeholders for critical issues. Coordinate and work closely with multiple teams to resolve production issues. Perform Root Cause Analysis and publish findings for major incidents. · Troubleshoot unique issues with application team and follow problem management process if required. Monitor project targets and take corrective actions to maintain SLAs. Anticipate impact to production environment and plan to mitigate risks. Responsible for reviewing and publishing periodic status reports as per project requirements. Review Change Reports and highlight the changes that could impact supported applications. · Analyse the Incident trend and suggesting improvement ideas. Attend CAB meetings and perform impact assessment of the changes. Drive Knowledge transfer sessions with application teams for changes deployed in production for supported applications. · Publish minutes from Knowledge transfer sessions and follow-up with respective teams on action Items. · Create and maintain knowledge repository. Perform appropriate testing of application post releases and changes. On-board new applications as per business requirements. · Coordinate between onshore and offshore teams to secure delivery objectives. *Regards * *Vikas Dussa* *678-606-0245* *vikas.du...@acsicorp.com <vikas.du...@acsicorp.com>* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-users+unsubscr...@googlegroups.com. To post to this group, send email to oracle-users@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
