*Role : * *Avaya Engineer * *Location : *
*Phoenix (located in North Phoenix off I-17 and HWY 101* *Duration : * *one year contract**We need TWO Avaya Engineers WITH Aura experience, Session Manager, System Manager.* *Qualifications** :* 5+ years voice engineering experience supporting large complex integrated contact center solutions. General knowledge of communications and networking theory; network design and tuning. Working knowledge of TCP/IP and ISDN required. Possesses strong analytical and problem solving, time management and organizational skills. Recent hands on experience with ACM 6.x and 5.x, Session Manager, System manager and Aura Platforms a must. • Experience in prevailing industry voice architecture and engineering methodologies - MSF and ITIL preferred. Must have an understanding of how to identify and instill industry best practices. • Extensive experience with voice infrastructure and server theories, principles and concepts; voice application infrastructure and standards; networking fundamentals; Windows, Linux; SAN storage systems; clustering; physical server architecture; Voice mail; SIP; VOIP; Trunking. • Practical knowledge of voice applications and voice infrastructure technologies (i.e. Cisco/Avaya). • Ability to translate technical issues into understandable business language for end users. • Must understand impact of network and voice solutions on business operations. • Demonstrated ability to provide technical and operational leadership to IT professionals. • Strong IT management, documentation, planning and organizational skills. • Ability to handle multiple tasks simultaneously and respond under pressure. • Proven ability to work both independently and as a part of a team. • Excellent problem solving skills. • Excellent written and oral communication skills. • Preferred-Typically holds a Bachelor’s degree in Engineering, Computer Science, Information Systems or other related field (or has equivalent work experience). • Preferred -Certification(s) is a plus (i.e. CCNA, Avaya). • Specific design, installation and administration knowledge in Avaya Aura is essential, with Cisco UCM installation knowledge preferred • May have responsibility for coaching and mentoring junior technical and non- technical staff. • Use thought leadership and innovation to recommend improvements to overall operational efficiency within the voice infrastructure. Thanks & Regards! Manisha, Talentminds Inc, Irving, TX, Direct Number: 214-884-5321, Email : mani...@talentminds.com, www.talentminds.com. -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracled2k+unsubscr...@googlegroups.com. To post to this group, send email to oracled2k@googlegroups.com. Visit this group at http://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
