*Note: Please forward resumes to mah...@trustek.com <mah...@trustek.com>*

Job Title: Business Analyst w/CRM Experience
Location: San Diego, CA
Duration: 12 Months

*MUST HAVE EXPERIENCE: CRM, SalesForce, distribution industry*

Qualifications:
Client is a global partner with Salesforce.com and our professionals are
highly skilled in all related solution and technical disciplines. Our
SalesForce group provides our clients with support in developing a
successful design, carrying out a global implementation, and supporting
ongoing use, management, and enhancement. Our experienced, certified
Salesforce.com consultants provide objective advice combined with deep
functional and technical expertise to ensure our client Salesforce.com
implementation delivers on all their business goals.

Our group provides:
A full lifecycle approach that facilitates cloud transformation, reduces
risk, and delivers benefits faster and further
The expertise of a Salesforce.com Platinum level partner
The proven experience of 1,000 client deployments across many industries
250 certified Salesforce.com and Force.com consultants across NTT Group
The resources and support of a global cloud integration solutions provider
A service provider with technology partnerships and alliances with other
leading cloud providers, such as Informatica, IBM, HP, Microsoft, Cisco,
EMC, VMware, and BMC

Essential Duties
Actively support the company's culture and business mission
Collaborate with business users to identify opportunities to further
utilize Salesforce.com/AppExchange to achieve business goals
Design, configure, test and  deploy Salesforce.com functionality
Develop salesforce.com reports, analytics and dashboards to support and
monitor daily activity and key performance measures
Participate in the design of data integration to connect salesforce.com and
other systems
Use root cause analysis and troubleshooting skills to resolve functional
and technical issues
Serve as the primary point of contact for requests submitted to the
SalesForce.com Help Desk
Develop work instruction guides and training materials
Assist in the on-boarding and training of new salesforce.com users
Actively promotes observes safety and security procedures, and uses
equipment and materials properly.
Other responsibilities or projects assigned by manager.

Experience
Ability to engage directly with the client to elicit complex business and
technical requirements in a fast-paced, interactive environment.
Documentation of business, user, functional and non-functional requirements.
Interfacing with quality assurance and development teams to ensure
successful implementation of requirements
Analyzed scope and impact of collected requirements for input to release
schedules and project planning
Performed as lead BA on collaborative efforts, taking responsibility for
all Requirements tasks for assigned projects

Required Experience
8 years of Business Analysis in an IT related role
2 years of CRM and/or Sales related technology knowledge
Salesforce.com Administrator certification or a desire to become certified
Excellent written and verbal communication skills
Demonstrates self-discipline and motivation in all aspects of job
performance
Initiative and ability to handle increasing responsibility over time
Distribution industry experience is a plus
Consistently at work and on time, follows instructions, responds to
management direction and solicits feedback to improve performance
SFDC 401 Certification a plus

Please respond with you *consultant resume*, *contact*, *rate *and *current
location* info to speed up the interview process. I will contact you if I
need further details.

*Thanks & Regards: *

*Mahesh, *

*Sr. Technical Recruiter *

*Trustek Inc *

*Office: 732-393-1313 ext-112| *

*Fax: 001(866) -294-1314 |*

*E: mah...@trustek.com <mah...@trustek.com> | www.trustek.com
<http://www.trustek.com> |*

*1001 Durham Ave,Suite 306 | South Plainfield, NJ 07080 |*


*Yahoo IM: mahesh.saxon*

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