*Dear,* *Hope you are doing well…..*
*Please send resumes to* *r...@hclglobal.com <r...@hclglobal.com>* *ROLE* *Cisco Voice Administration* *LOCATION* *Lansing MI* *DURATION* *LONG TERM* *CLIENT* *DIRECT* *INTERVIEW TYPE* *In-Person Only* *Local candidates strongly preferred* *ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions* *State Experience Highly Preferred* *U.S. Citizens and those authorized to work in the U.S. are encouraged to apply* *Note: For H1 While submitting I need consultant I 797 OR ID Proof.* Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract. *TASKS: * Technical support is required to assist with the following tasks: • Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients. • Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider. • Contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned. *Skills* *Required* *Years Used* *Last Used* Cisco Certified Network Professional Voice (CCNP Voice) or Cisco Certified Network Associate Voice (CCNA Voice) *5 Years* Cisco Unified Communication Manager (CUCM) *5 Years* Cisco Unified Attendant Console *5 Years* Cisco Unity Connection (CUC) *5 Years* Cisco Unity Express (CUE) *5 Years* Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax *5 Years* Knowledge and experience with Avaya PBX Desired InformaCast Paging Desired Thank You, Warm Regards, Mani Technical Recruiter HCL Global Systems Inc. Desk: (248)473-0720 Ext: 157 Email: r...@hclglobal.com Web: http://www.hclglobal.com Certified Minority Business Enterprise (MBE) ___________________________________________________________________ DISCLAIMER: This message is intended only for the addressee and may contain confidential, privileged information. If you are not the intended recipient, you may not use, copy or disclose any information contained in the message. If you have received this message in error, please notify the sender by reply e-mail and delete the message. -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to oradev+unsubscr...@googlegroups.com. To post to this group, send email to oradev@googlegroups.com. Visit this group at https://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
