[ossec-list] Re: Alienvault OSSEC 2.8 a couple of computers are showing disconnected from the webGUI and I don't know how to get them reconnected

Good day, Please this is not resolving my problem, any other option? Thanks in anticipation. On Monday, September 12, 2016 at 11:52:57 PM UTC+1, che...@usa.g4s.com wrote: > > I tried to reinstall the agent manually and push it from the web GUI. I > made sure the OSSEC agent manager ip was

[ossec-list] Re: Alienvault OSSEC 2.8 a couple of computers are showing disconnected from the webGUI and I don't know how to get them reconnected

Hi, probably you need to reset the counters: Stop manager and the agent: /var/ossec/bin/ossec-control stop *agent* - cd /var/ossec/queue/rids - remove all the files *manager* - cd /var/ossec/queue/rids - Remove *the file of the agent* (the filename is the agent ID) Start manager