Hi,
06.11.2019 14:37 - Ralf Hildebrandt schrieb:
> We have queues where autoreply is activated.
> But we don't want to reply to vacation autoresponders and the like.
> Is that possible?
you can try Postmaster Filter for subject and set X-OTRS-Ignore = YES
but then you'll lose the mail. This is
We have queues where autoreply is activated.
But we don't want to reply to vacation autoresponders and the like. Is
that possible?
Ralf Hildebrandt
Charité - Universitätsmedizin Berlin
Geschäftsbereich IT | Abteilung Netzwerk
Campus Benjamin Franklin (CBF)
Haus I | 1. OG | Raum 105