Re: [otrs] Monitoring of the queues

2018-09-28 Thread Gerald Young
that was supposed to be Maint::Stats::Generate On Fri, Sep 28, 2018 at 6:18 PM Gerald Young wrote: > It's not recommended to have an external writable interface with your > database, but if you create a user that only has "SELECT" permissions to > the database, the following might be usable: >

Re: [otrs] Monitoring of the queues

2018-09-28 Thread Gerald Young
It's not recommended to have an external writable interface with your database, but if you create a user that only has "SELECT" permissions to the database, the following might be usable: (Nonetheless, you may paste this in the SQL Box interface of OTRS and get a result.) select queue.name as

[otrs] Monitoring of the queues

2018-09-28 Thread Ralf Hildebrandt
We#d like to programmatically query the number new or open tickets in our OTRS 5 installation. How would we go about doing that? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.deCampus Benjamin Franklin https://www.charite.de