Hi,
Sorry for my previous email about LDAP.
I loose many time to understand, that the login URL for the
Customers is not the same that the URL for the Agents ;-)
With this URL
https:///otrs/customer.pl
it is OK.
My advice would be finally to copy the necessary blocks from
Hi
Thanks for your email.
I understand that the two parts
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = $SearchUserDN;
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = $SearchUserPw;
Just for reference, I wrote this old post:
http://forums.otterhub.org/viewtopic.php?t=16543
The following are important:
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'UID';
You can change these to mail if you want to try
Hello,
My config : Linux CentOS 7 - otrs-5.0.13-01 (from rpm) - OpenLDAP 2.4
I have configured OTRS to use LDAP for the Agents authentification. It is OK.
I want to do the same for the Consumers. I read many examples, but without
success.
1/ in the Administration/Consumers panel, I
