Re: [otrs] OTRS6 - Upgrade from v5 to v6. article ID has changed

2018-05-30 Thread Juan Manuel Clavero Almirón
Hi Jaouen, I don't think you need to be worried: probably the alter table resetted the autoincrement value but the database is still preventing any collision, it's just filling the empty values (autoincrement normally doesn't fill all the values, sometimes there are gaps between IDs) Worry if

[otrs] OTRS6 - Upgrade from v5 to v6. article ID has changed

2018-05-30 Thread JAOUEN Egareg
Hi, After the upgrade from OTRS v5 to OTRS v6.0.7, I have noticed a change in the article view : new articles are shown after the oldest one. After a little investigation, new articles seem to have id with a lower value than older articles. How is it possible ? When I ran a SQL query about