Hello,
For notifications to be sent, all otrs jobs must be running (otrs daemon).
If it is running, another possible issue is your configuration of the
NotificationSenderAddress and NotificationSenderName, if you left it by
default it could be something like otrs@localhost or otrs@localdomain and
Hi all !
I have several OTRS servers currently working under version 6. All of them are
installed under Fedora OS.
I am using sendmail to manage the email sending and all is well working. But I
noticed that the notifications are not sent (or are not received on our outlook
email addresses).
