[otrs] windows install behind a router

I have successfully installed otrs, but unable to connect from another computer. i am useing a dynamic dns client on windows xp. The address im trying to hit is http://www.somedomain.com/otrs/login.pl is this correct? if it is then it must be ports what ports do i have to open in order to make

Re: [otrs] windows install behind a router

So, your say: i have installed it on a windows machien den you do not know how a webserver works? and then you ask us how YOUR router works? it is just http what is port 80 like /etc/services says http80/tcp www www-http# WorldWideWeb HTTP http80/udp

[otrs] OTRS install on CentOS

Anyone using OTRS on CentOS with cPanel / WHM? We are about to install OTRS on one of our production servers running CentOS with cPanel. Wondering if there is a RPM or if someone perhaps has a punchlist / check list of issues to check prior to installor during install. Our intent is to offer

Re: [otrs] OTRS install on CentOS

David Vanderpoort wrote: Anyone using OTRS on CentOS with cPanel / WHM? We are about to install OTRS on one of our production servers running CentOS with cPanel. Wondering if there is a RPM or if someone perhaps has a punchlist / check list of issues to check prior to install or during

Re: [otrs] Team Leaders

Hi, how about you give your Team Leaders access to perform searches? That way all they have to do is go to Search and then specify the last 24 hours (1 day etc etc) and they will be able to see how many tickets were created. Alternatively, you could give them access to run reports and

[otrs] Syslog.pm line 312 error...

Hi, Anyone got any ideas as to why I *sometimes* get the following error when using PostmasterPOP3.pl, the whole POP process dies and I am required manually purge the affected message from the queue before I can continue. Modification of a read-only value attempted at