Re: [otrs] RE: Escalations

В сообщении от Wednesday 19 December 2007 21:48:24 Klement, Charles написал(а): > I'd be happy to forward it along if you are interested. (it's pretty > short.) if it's so short (maybe 1 kb?) can you send it here? i'm interested too Mike ___ OTRS m

RE: [otrs] Once again :-) CentOS 4.x and OTRS :)

Cool thanks i'll be working with a copy of the database and see how it goes... Basically I'm going from otrs v. 2.0.4 -> 2.2.4 So looks like I need to run the upgrade from 2.0.4 -> 2.1 Then run the upgrade from 2.1 -> 2.2does this sound correct? -Original Message- From: [EMAIL PRO

Re: [otrs] Installation Problems

Jason, Hi there is a script called otrs/bin/otrs.checkModules. make sure that you have all the needed perl modules. regards, -Beavis On Dec 19, 2007 1:52 PM, Jason Hough <[EMAIL PROTECTED]> wrote: > Hello.. > > I ran through all the installation instructions successfully (no errors at > all

[otrs] Installation Problems

Hello.. I ran through all the installation instructions successfully (no errors at all)however when I try to log into the system @ http://localhost/otrs/index.pl I get a 500 Internal Server Error I checked my messages log and get the following: Dec 19 14:22:34 hd OTRS-CGI-10[21834]: [Not

[otrs] RE: Escalations

I had this same problem, and ended up writing a script that runs out of cron every 5 minutes to query the database for tickets more than an hour old with no assigned agent. I'd be happy to forward it along if you are interested. (it's pretty short.) -Original Message- From: [EMAIL PROTE

Re: [otrs] Problem with OTRS Step2

thanks for the reply peter. I was able to fix it.. thanks as it turns out it was the ' ' quotes that made the .sql broken on Mysql 5.1 (Windows) all is good now. thanks again! -beavis On Dec 19, 2007 1:58 AM, Peter Hoogkamer <[EMAIL PROTECTED]> wrote: > Hello Beavis, > > What are you insert

[otrs] LDAP support

Hi folks, We are trying out otrs for our work assignment, and trying to get LDAP support working. Using the help pages, I was able to get users authenticated when they have been added as users previously. However, we would like new users to authenticate automatically, without having to manually a

Re: [otrs] Nils ------->syncuser_csv2otrs.pl

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Maurice James Ny schrieb: > What kind of modifications did you make to this file? Its giving me errors. > Do you think that you will be able to strip your extra mods out and just > leave to where it updates the customer database? > (1) What errors do

[otrs] how to add language for spellcheck (russian)

Hi all. Are there in OTRS interface for work with spellcheckers? how mechanism used for spellcheck in english/deutch language in default install ? if i have Aspell in system with needed language (russian for me) can I use it in OTRS? Who made it with your own language other than default? Mi