Hi
I run otrs 2.4.9 on a windows 2003 server. I set a email address for send
mail module in otrs like serviced...@mydomain.net. when I create a new
ticket in system i get the below error:
*No SASL mechanism found OTRS/Kernel/cpan-lib/Authen/SASL.pm line 74*
my email is on a exchange server
Dear Gerald,
you can use the event based notification mechanism to trigger sending an email
to the customer on ticket closure.
Cheers, Nils
—
Nils Leideck
Senior Consultant
http://webint.cryptonode.de / a Fractal project
On 24.12.2010, at 17:19, Gerald Young wrote:
Nils: Really? Out of
