Hi,
In our current OTRS setup we have about 1.7 lac tickets ,and we are observing
some performance issues.our infra is built on win2k8/IIS7/sqlserver2k5..any
suggestion for performance tuning would be helpful.
Ravi Shankar-
On 10/13/2011 11:56 AM, Leonardo Certuche wrote:
Hello,
This is what they said on the security advisory:
As a workaround it is also possible to replace the following files with a fixed
version.
OTRS 2.1.x:
Kernel/Modules/
AdminPackageManager.pm 1.39.2.2
OTRS 2.2.x:
Kernel/Modules/AdminPackag
Hello,
This is what they said on the security advisory:
As a workaround it is also possible to replace the following files with a
fixed version.
OTRS 2.1.x:
Kernel/Modules/
AdminPackageManager.pm 1.39.2.2
OTRS 2.2.x:
Kernel/Modules/AdminPackageManager.pm 1.46.2.6
OTRS 2.3.x:
Kernel/Modules/Adm
> DNS and name resolution on the host is working fine ?
I had a similar issue also related to DNS, but not that obvious.
Some months ago, I reconfigured the whole internal network at one site to use
IPv6, including DNS. All internal servers have an IPv6 record () in DNS as
well as an IPv4
DNS and name resolution on the host is working fine ?
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On Fri, Oct 7, 2011 at 9:58 PM, Jean BROW wrote:
> We running OTRS on a dedicated server with a lot of RAM, CUP and disk space.
> We have high wolume of new tickets and around 15 POP 3 accounts.
> The OTRS system running very slow now. Anyone that could help us with any
> tips or point us to any g
On 2011-10-13 08:50, Jean BROW wrote:
SWAP is not going to help us I think.. As we using SSD HDD, who is better..
I think your server is probably oversized for the load it has to deal
with, so I'd check on the network side. Any congestion? Collisions?
Something is weird with the vmstat outp
SWAP is not going to help us I think.. As we using SSD HDD, who is better..
load average: 0.05, 0.14, 0.10
Any good idea? I appriciate all help :)
2011/10/9 Ugo Bellavance
> Le 2011-10-08 07:03, Jean BROW a écrit :
>
> root@*:~# vmstat 10 10
>> procs ---memory-- ---swa
Please disregard this, I'm simply blind :)
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Tamás Becz
Sent: Thursday, October 13, 2011 10:05 AM
To: otrs@otrs.org
Subject: [otrs] Changing the name of a confi
Hi,
Is it possible to rename a config item class?
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Try running that again but this time run it as the super user and
specify that you want to see your otrs users entries;
sudo crontab -u fireline -l
If it still returns nothing then the crontab for your otrs user is empty.
To get what should be the content of your otrs users crontab firstly
go to
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