Thanks Leonardo!
Chee-Ling
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Leonardo Certuche
Sent: Tuesday, October 25, 2011 2:55 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Export FAQ?
Hello,
You can export the FAQ articles directly from datab
Hello,
You can export the FAQ articles directly from database. They're all in the
faq_item table. You could download them to CSV and improve its format by
using a spreadsheet app such as excel
Regards,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 25 October 2011 14:59, Lem
Hi,
I was wondering if it is possible to export FAQ articles and, if so, what
format are they in?
Thanks,
Chee-Ling Lemp
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To un
I would like to disable the function to send e-mail to customers when
tickets are created
only the agent should receive it
Thanks
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
Hi Pavel,
Good work!
For me it works, although I found that it does not handle diacritical
characters well. Do you have the source available? Do you have a
public bugtracker? If you're looking for a place to put your sources I
can recommend github.com.
--
Mike
On Mon, Oct 24, 2011 at 19:09, Pave
* Sune T. Tougaard :
> Hi,
>
> When i print a ticket to PDF, there's a "printed by..." headline that's
> giving me some issues.
> It's created as a link in the PDF, and it looks like:
>
> "printed by Sune T. Tougaard ()[..]"
>
> The link is a mailto: link, but the address that ends up in the "T
Hi,
When i print a ticket to PDF, there's a "printed by..." headline that's giving
me some issues.
It's created as a link in the PDF, and it looks like:
"printed by Sune T. Tougaard ()[..]"
The link is a mailto: link, but the address that ends up in the "To:" field
when clicking it, is:
")[..
