Hi,
is there a way in OTRS 3 to change multiple fields of one ticket at once
without having to click on all the individual things like Responsible, Note,
Priority, etc.? There is a bulk change in the ticket list, but it only works
when selecting at least two tickets. Why can I not use this
Hi,
thanks for your reply
the problem is that, in my Language, there is a big difference between the
translation of 'lock' and the translation of 'locked'. This difference makes
that the people don't understand if they see a 'lock' where it should be
'locked' (that is, where it should be an
Did you try change the es_Custom.pm
that's work's for me
El nov 9, 2011 7:10 a.m., Juan Manuel Clavero Almirón
juanm.clav...@ibsalut.es escribió:
Hi,
thanks for your reply
the problem is that, in my Language, there is a big difference between the
translation of 'lock' and the translation
Dear both,
@ Juan, we know this is a notation issue and i hope that this will be “fixed”
very soon. Please be so kind and open a bug report on bugs.otrs.org or just
update an bug that I found which seems to be related to this issue:
http://bugs.otrs.org/show_bug.cgi?id=6441
@ Carlos, changing
Hi all,
Instead of trying to educate all of my users, I'd like to increase the size of
the Subject field in the OTRS interface.
Meaning: I'd like to make sure that no matter how the ticket is created, I'm
able to see the full subject in the agent/customer interface.
I think I found some
Hi,
is it possible when using single sign on with kerberos that a user can logout
and enter username/password to login as a different user? I can also login with
LDAP to a Windows AD, as I can with Kerberos. So can OTRS offer a choice on
login to either use the current Kerberos credentials
Sendmail NotificationEnvelopeFrom in Core::Sendmail?
On Fri, Nov 4, 2011 at 1:39 PM, Ralf Hildebrandt
ralf.hildebra...@charite.de wrote:
* Gerald Young cryth...@gmail.com:
Admin, Queue, specific queue, system address...
That's set to another address
Will be the sender address of this
Hi Anselm,
On Wed, Nov 9, 2011 at 16:14, Anselm Strauss stra...@puzzle.ch wrote:
is it possible when using single sign on with kerberos that a user can logout
and enter username/password to login as a different user? I can also login
with LDAP to a Windows AD, as I can with Kerberos. So can
* Gerald Young cryth...@gmail.com:
Sendmail NotificationEnvelopeFrom in Core::Sendmail?
Not defined...
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilung Netzwerk
Charité - Universitätsmedizin Berlin
Campus Benjamin Franklin
Hindenburgdamm 30 | D-12203 Berlin
Tel. +49 30 450 570 155
