what account is being used for authentication to your SMTP server? Does
this account have permissions to send as outsourcing@...?
On Fri, Feb 22, 2013 at 2:51 AM, Zemánek Jiří zema...@oksystem.cz wrote:
Hello,
unfortunatelly, there is no error. The the last entry in SMTP
log
Account used for authentication to SMTP server is this outsourcing@. So it
has the permission.
Regards
JZ
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald
Young
Sent: Friday, February 22, 2013 1:08 PM
To: User questions and discussions about OTRS.
Subject: Re:
Is the autoreply arriving at the destination? If so, that's not the
problem. It's the notification sent to the agent, which is addressed in
OTRS Sysconfig. If the agent is receiving notifications, check the OTRS Log
from the admin menu and provide context for the error.
On Fri, Feb 22, 2013 at
I have not configured autoreply, only the notification (in Notifications
(Event) in the Admin menu) which the agent is not receiving.
(As far as I can remember, everything is at defaults from installer.pl script.
I have just created Queues, one agent (me), System addresses and PostMaster
Oh, and I created one job moving the rest (passed through PostMaster Filter)
from Raw to NOTIFICATION queue
JZ
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Zemánek
Jiří
Sent: Friday, February 22, 2013 2:03 PM
To: User questions and discussions about OTRS.
Subject:
seems as if postmaster is having trouble downloading all the emails ... you
should try to run it from the command line and see what's up.
On Fri, Feb 22, 2013 at 8:05 AM, Zemánek Jiří zema...@oksystem.cz wrote:
Oh, and I created one job moving the rest (passed through PostMaster
Filter) from
The code says this is logged:
$SMTP-data;
eval { $SMTP-datasend( ${ $Param{Header} }, \n, ${ $Param{Body} } )
};
if ($@) {
$Self-{LogObject}-Log(
Priority = 'error',
Message = Can't send message: $@!
);
$SMTP-quit;
return;
}
there's nothing that indicates a ticket was created in your logs?
There's no ticket history for that ticket (ticket zoom) that indicates any
sent message got sent?
On Fri, Feb 22, 2013 at 8:50 AM, Zemánek Jiří zema...@oksystem.cz wrote:
They maybe should but they obviously don´t. Maybe I
Fantastic!
Would it be possible to have the .gitignore updated to exclude all
locations that OTRS writes to (or what settings are required so can
I configure OTRS to store it's data/configuration in a completely
separate location). So that I can keep my local OTRS installation
up-to-date with git
unfortunatelly, there is no error. The the last entry in SMTP log
(of Exchange server) is successfull authentication and that´s all.
Besides, the install script http://localhost/otrs/installer.pl found IMAPS and
SMTPS is working fine
Then the problem is in the list of hosts
Would it be possible to have the .gitignore updated to exclude all locations
that OTRS writes to (or what settings are required so can I configure OTRS
to store it's data/configuration in a completely separate location). So that I
can keep my local OTRS installation up-to-date with git but not
I have created a dynamic field that is visible is almost all of OTRS and is a
required field to enter. My question is, can I make it editable so that if
someone enters in accurate data that we can make the required change.
In a nut shell I have 1 person in each county of our state that is
If you've enabled it on a Note, it should be editable from there. Plus, it
encourages notation of why it is changed.
On Fri, Feb 22, 2013 at 4:09 PM, Luchtman, Kurt
kurt.lucht...@dhhs.nc.govwrote:
I have created a dynamic field that is visible is almost all of OTRS and
is a required field to
Hallo Thomas,
kleiner Nachtrag: die Tabelle ist general_catalog.
VG
Rene
Am 22.02.2013 08:57, schrieb Rene Böhm:
Hallo Thomas,
du hast in diesem Falle keinen Eintrag in der CMDB erstellt, also ein
CI, sondern einen Eintrag im General Catalog. Den kannst du leider nur
ungültig setzen.
Hallo Rene,
vielen Dank für den Tabellennamen. Nach dem hab ich ja auch gefragt ;-)
Gruß Thomas
-Ursprüngliche Nachricht-
Von: otrs-de-boun...@otrs.org [mailto:otrs-de-boun...@otrs.org] Im Auftrag von
Rene Böhm
Gesendet: Freitag, 22. Februar 2013 09:08
An: otrs-de@otrs.org
Betreff: Re:
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