Re: [otrs] E-mail notification alert

2015-09-07 Thread Placide Lysias NJAMI
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[otrs] E-mail notification alert

2015-09-07 Thread John Koch
Hi, How can I configure an email notification alert to agents every time a new ticket or a reply to an existing ticket is received? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otr