Hi!
My mistake, I meant for multiple customers, not multiple customer users.
Sorry for that!
Greetings
Florian
On Oct 20, 2015 9:08 PM, "Leonardo Certuche" <
leonardo.certu...@itconsultores.com.co> wrote:
> Hello,
>
> Another approach to your need could be if all those customers share the
> sam
Hello,
Another approach to your need could be if all those customers share the
same CustomerID. In this case the ticket that is created for one customer
could be seen for all other customers with the same CustomerID, on the
Company Tickets menu at the customer interface.
On 20 October 2015 at
Hi!
Is it possible to create a ticket for multiple customer users, for
example for everyone who's userlogin starts with XY?
Can i do this from within the web interface or do i need the perl interface?
Greetings
Florian
-
OTRS mai
