[otrs] PDF Print : table width too large : 2 pages

2010-01-07 Thread EXT / CAP GEMINI LEBLANC Bastien
Hi, We use PDF printing as Result Form for a search. But sometimes (depends on what are the data) the report is splitted on 2 pages. Do you know a way to force the table width to fit on one page (maybe by cutting some data, we have for example some states that are quite long, 30 char) Regards,

RE : [otrs] POP3: no delete

2006-11-16 Thread EXT / CAP GEMINI LEBLANC Bastien
Thank you all for your answer, I will try to ask for a new adress... One additionnal question, what is for your the advantage of fetchmail and procmail compared to pop3? Thanks. -Message d'origine- De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Paul Puschmann Envoyé 

[otrs] POP3: no delete

2006-11-15 Thread EXT / CAP GEMINI LEBLANC Bastien
Hi all, Can you tell me if it is possible to fetch mails from POP3 to integrate into OTRS but without deleting it from the server? In fact I tried to comment the ligne 202 in the PostMasterPOP3.pl $PopObject-delete($Messageno); But the ticket are duplicated. That would be really

RE : [otrs] How to Delete?

2006-10-25 Thread EXT / CAP GEMINI LEBLANC Bastien
Hi, The answer is that you can't delete a queue (only via sql, but not recommend for consistency ), you can only flag it invalid or invalid - temporary Hope this helps you. Regards, Bastien Leblanc Cellule Administration Peoplesoft Email: [EMAIL PROTECTED] -Message

RE : [otrs] Installation on Oracle 9.2

2006-10-17 Thread EXT / CAP GEMINI LEBLANC Bastien
  -Message d'origine- De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de EXT / CAP GEMINI LEBLANC Bastien Envoyé : lundi 16 octobre 2006 18:01 À : otrs@otrs.org Objet : [otrs] Installation on Oracle 9.2 Hi, I am trying to install OTRS 2.1 for my client under Oracle 9.2. The problem

RE : [otrs] How to stop running Postmaster process ?

2006-10-17 Thread EXT / CAP GEMINI LEBLANC Bastien
Hi, I would had you may need to kill the remaining process Check if 1837 is really the pid: ps -fp 1837 then kill -TERM 1837 kill -9 1837 finally delete the line from the table process_id concerning the process left in processing status Cordialement, Bastien Leblanc - Administrateur

[otrs] Installation on Oracle 9.2

2006-10-16 Thread EXT / CAP GEMINI LEBLANC Bastien
Hi, I am trying to install OTRS 2.1 for my client under Oracle 9.2. The problem comes with the initial insert script. All the insert statements are based on the AUTO_INCREMENT status of the tables. But this doesnt exist in Oracle. I found one mail in the mailing list archives about