Re: [otrs] Upgrade OTRS 3.0.7 to otrs 5

Hi Rose, Yes, you can see this: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html If you are running a lower version of OTRS you have to follow the upgrade path to 4 first (3.0->3.1->3.2->3.3->4)! You need to perform a full upgrade to every version in between, including

Re: [otrs] OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck

Hi Yilmaz, try this way, work for me. edit this file: /opt/otrs/Kernel/Config/Files/Daemon.xml 1. find: fix: 2. find: fix: -Never 2015-12-18 23:29 GMT+08:00 Yılmaz Bilgili : > 18-12-2015 10:38 tarihinde Renee B yazdı: > > See

Re: [otrs] OTRS Upgrade Path question?

From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] on behalf of Never Min [never@gmail.com] Sent: Monday, February 23, 2015 12:40 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS Upgrade Path question? Hi Charles, Yes

Re: [otrs] OTRS Upgrade Path question?

Hi Charles, Yes. If you are running a lower version of OTRS you have to follow the upgrade path to 3.3 first (1.1-1.2-1.3-2.0-2.1-2.2-2.3-2.4-3.0-3.1-3.2-3.3)! see this: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html -NM 2015-02-23 3:44 GMT+08:00 Lambrecht, Charles

Re: [otrs] Quick'n'dirty script to mass-mail OTRS customers

Hi Dominik, Nice, i am Chinese user, wait for you. -Never 2014-05-21 21:50 GMT+08:00 Dominik George d.geo...@tarent.de: Hi, we faced the need to open tickets to all of our customers in order to inform them about the Heartbleed bug and the necessary consequences and we wanted to have that

Re: [otrs] rpc.pl vs nph-genericinterface.pl

http://wiki.otterhub.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_via_RPC what is version of your OTRS, hope this is you need. -Never 2013/7/26 Cyrille Bollu cyrille.bo...@belnet.be: Hi list, When trying to access OTRS via SOAP, which one should I use? rpc.pl or