[otrs] Edit SLA: Label on Customer page?

2011-07-01 Thread Gadow, Shawn
I am looking to change the SLA: label on the customer page to something like Issue: where would I change this at? Shawn Gadow Network Administrator Oregon CUSD 220 Security is when everything is settled. When nothing can happen to you. Security is the denial of life. - Germaine Greer

Re: [otrs] Edit SLA: Label on Customer page?

2011-07-01 Thread Leonardo Certuche
Hello, You can modify your language file which is at /opt/otrs/Kernel/Language There you'll find a definition for SLA which can be changed to whatever your environment wants Leonardo Certuche www.itconsultores.com.co MedellĂ­n, Colombia On 1 July 2011 10:52, Gadow, Shawn sga...@ocusd.net

Re: [otrs] Edit SLA: Label on Customer page?

2011-07-01 Thread Gadow, Shawn
[mailto:otrs-boun...@otrs.org] On Behalf Of Leonardo Certuche Sent: Friday, July 01, 2011 10:55 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Edit SLA: Label on Customer page? Hello, You can modify your language file which is at /opt/otrs/Kernel/Language There you'll find

Re: [otrs] Edit SLA: Label on Customer page?

2011-07-01 Thread Leonardo Certuche
; ** ** ** ** ** ** *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of *Leonardo Certuche *Sent:* Friday, July 01, 2011 10:55 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Edit SLA: Label on Customer page? ** ** Hello, You can modify

Re: [otrs] Edit SLA: Label on Customer page?

2011-07-01 Thread Nils Leideck
On 01.07.2011, at 18:13, Leonardo Certuche wrote: Or make a new translation file as explained at http://doc.otrs.org/developer/2.4/en/html/ch10.html This is exactly the way you should go for your Custom translations! Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal