Re: [otrs] Installation: Software error (FreeBSD, MySQL, OTRS 2.4)

2009-09-27 Thread Martin Edenhofer
Hi Frank, to check if perl environment is working well use: shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl The result is bin/cgi-bin/installer.pl syntax OK it seems that it's something (e. g. file permission related to the user/web server user which is executing installer.pl. If

Re: [otrs] Installation: Software error (FreeBSD, MySQL, OTRS 2.4)

2009-09-27 Thread Frank Goenninger - Consequor Consulting AG
Hi Martin, Am 27.09.2009 um 13:53 schrieb Martin Edenhofer: Hi Frank, to check if perl environment is working well use: shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl It does. The result is bin/cgi-bin/installer.pl syntax OK it seems that it's something (e. g. file permission

[otrs] Installation: Software error (FreeBSD, MySQL, OTRS 2.4)

2009-09-25 Thread Frank Goenninger - Consequor Consulting AG
Hello OTRSers, I am a bloody newbie re OTRS. In a brave attempt to install OTRS 2.4 on FreeBSD 7.2 with MySQL 5.1.38 using Perl 5.10.1 I get the following error: Software error: Can't locate object method new via package Kernel::Config at /serv/ opt/otrs/bin/cgi-bin/installer.pl line