[otrs] OTRS installation problem with mod_perl

2014-04-24 Thread Robert Bunker
Any advice would be appreciated, thank you. Context: OTRS 3.3.6 installation from source: https://otrs.github.io/doc/manual/admin/3.3/en/html/manual-installation-of-otrs.html Installing on an AWS server: Amazon Linux AMI (PV) 2014.03.1 - ami-fb8e9292 (64-bit) Problem: Perlrequire

Re: [otrs] installation problem on SUSE 11

2009-01-27 Thread Bharat Malik
problem on SUSE 11 i dont think so, can you please check the log files of apache (access,error logs) and update here? --- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote: From: Bharat Malik bharat.ma...@talentpact.com Subject: Re: [otrs] installation problem on SUSE 11 To: otrs

Re: [otrs] installation problem on SUSE 11

2009-01-27 Thread sanjeev rao
in other distro's it can be done as follows perl -MCPAN -e shell #install Apache2::Reload can you try similar for suse? --- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote: From: Bharat Malik bharat.ma...@talentpact.com Subject: RE: [otrs] installation problem on SUSE 11

Re: [otrs] installation problem on SUSE 11

2009-01-27 Thread Leonardo Certuche
, 1/27/09, Bharat Malik bharat.ma...@talentpact.com* wrote: From: Bharat Malik bharat.ma...@talentpact.com Subject: RE: [otrs] installation problem on SUSE 11 To: sosweet_...@yahoo.com, 'User questions and discussions about OTRS.' otrs@otrs.org Date: Tuesday, January 27, 2009, 2:24 PM Hi

Re: [otrs] installation problem on SUSE 11

2009-01-26 Thread Bharat Malik
Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks Regards Bharat ___ OTRS

Re: [otrs] installation problem on SUSE 11

2009-01-26 Thread sanjeev rao
i dont think so, can you please check the log files of apache (access,error logs) and update here? --- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote: From: Bharat Malik bharat.ma...@talentpact.com Subject: Re: [otrs] installation problem on SUSE 11 To: otrs@otrs.org Date

RE: [otrs] Installation problem ?

2008-01-16 Thread Peter van Beugen
PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alexis Gingras Verzonden: dinsdag 15 januari 2008 19:44 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] Installation problem ? Yeah, After some research I saw that otrs add some problem with perl ­=5.8.25. But I didn't saw any

Re: [otrs] Installation problem ?

2008-01-16 Thread Alexis Gingras
–and hope- it will be released this month….) Regards, Peter van Beugen *Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Alexis Gingras *Verzonden:* dinsdag 15 januari 2008 19:44 *Aan:* User questions and discussions about OTRS.org *Onderwerp:* Re: [otrs] Installation problem

Re: [otrs] Installation problem ?

2008-01-15 Thread Nils Breunese (Lemonbit)
Alexis Gingras wrote: I wan't to try otrs. I use Fedora Core 7 so I used the rpm package. The installation went well. But when I log in I got a 500 internal server error. When i look at the otrs log file I got : [Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth] User:

RE: [otrs] Installation problem ?

2008-01-15 Thread Lars Jørgensen
If the Fedora package is not working for you, you might want to file a bug in Fedora's bug tracker. The current version of OTRS is 2.2.4, I believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org. Let me sugggest a manual installation. I did it with absolutely no OTRS experience

RE: [otrs] Installation problem ?

2008-01-15 Thread Peter van Beugen
: http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545view=markup Regards, Peter van Beugen -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Lars Jørgensen Verzonden: dinsdag 15 januari 2008 13:52 Aan: otrs@otrs.org Onderwerp: RE: [otrs] Installation

Re: [otrs] Installation problem ?

2008-01-15 Thread Alexis Gingras
Onderwerp: RE: [otrs] Installation problem ? If the Fedora package is not working for you, you might want to file a bug in Fedora's bug tracker. The current version of OTRS is 2.2.4, I believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org. Let me sugggest a manual installation

[otrs] Installation problem ?

2008-01-14 Thread Alexis Gingras
Hi, I wan't to try otrs. I use Fedora Core 7 so I used the rpm package. The installation went well. But when I log in I got a 500 internal server error. When i look at the otrs log file I got : [Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED]

[otrs] installation problem

2007-05-02 Thread George Develekos
Greetings, I've had to upgrade to Apache2, so I'm trying to get OTRS to work with it. I can't, for the life of me, get past this problem I get when I run rcapache2: mail:/sw/Linux/Suse # rcapache2 start Starting httpd2 (prefork) Syntax error on line 10 of /etc/apache2/conf.d/otrs.conf:

[otrs] installation problem/question (follow-up)

2006-12-06 Thread Christopher Scott
When trying to hit my new ITRS install, I get: Software error: at /var/www/otrs/Kernel/Config/Defaults.pm line 1803. Looking at my Apache error log shows: ERROR: /opt/otrs/RELEASE does not exist! This file is needed by central system parts of OTRS, the system will not work without

Re: [otrs] installation problem/question (follow-up)

2006-12-06 Thread Nils Breunese (Lemonbit)
Christopher Scott wrote: When trying to hit my new ITRS install, I get: Software error: at /var/www/otrs/Kernel/Config/Defaults.pm line 1803. Looking at my Apache error log shows: ERROR: /opt/otrs/RELEASE does not exist! This file is needed by central system parts of OTRS, the

RE: [otrs] installation problem/question (follow-up)

2006-12-06 Thread Andy Lubel
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese (Lemonbit) Sent: Wednesday, December 06, 2006 11:24 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] installation problem/question (follow-up) Christopher Scott wrote: When trying to hit my new ITRS

[otrs] installation problem/question

2006-12-05 Thread Christopher Scott
I'm a new user, looking forward to getting OTRS up-and-running. Unfortunately, I've managed to get a bit stumped with my installation. I'm using a RHEL box w/ Apache 2.0.53 and mod_perl2. I've installed otrs under /var/www (we use a variety of subdomains, each in its own directory under

Re: [otrs] Installation problem.

2005-06-30 Thread Christian Schoepplein
Hi David, On Tue, Jun 28, 2005 at 05:25:16PM -0400, David Chubb wrote: System Redhat 7.3 installed via RPM. I am having an issue running the Install.pl since I do not have a webbrowser (or any GUI at all) installed on the local machine. I am getting a 403 - Forbidden error when I try and run

[otrs] Installation problem.

2005-06-28 Thread David Chubb
System Redhat 7.3 installed via RPM. I am having an issue running the Install.pl since I do not have a webbrowser (or any GUI at all) installed on the local machine. I am getting a 403 - Forbidden error when I try and run access it remotely. How can I remove the restriction on having to run this

Rép. : [otrs] Installation problem

2005-04-13 Thread Vincent SABOURDY
My problem is that otrs tells me that DBD::mysql is not install and if i try ton install it with CPAN : install DBD::mysql Perl CPAN tells me that DBD::mysql is already install What can i do ? Please help me ! regards vsa [EMAIL PROTECTED] 12/04/2005 14:38:34 Hi I try to install otrs

Re: Rép. : [otrs] Installation problem

2005-04-13 Thread Ted Kaczmarek
On Wed, 2005-04-13 at 15:00 +0200, Vincent SABOURDY wrote: My problem is that otrs tells me that DBD::mysql is not install and if i try ton install it with CPAN : install DBD::mysql Perl CPAN tells me that DBD::mysql is already install What can i do ? Please help me ! regards

[otrs] Installation problem

2005-04-12 Thread Vincent SABOURDY
Hi I try to install otrs on a redhat 7.2. the install control ask me to install mysql::DBD but it already installed and when i go to installer.pl i have : Software error: install_driver(mysql) failed: Can't locate DBD/mysql.pm in @INC (@INC contains: ../../

Re: [otrs] Installation problem

2005-04-12 Thread Sébastien Prud'homme
You just need MySQL DBD perl module on your system On Apr 12, 2005 2:38 PM, Vincent SABOURDY [EMAIL PROTECTED] wrote: Hi I try to install otrs on a redhat 7.2. the install control ask me to install mysql::DBD but it already installed and when i go to installer.pl i have : Software

Re: [otrs] Installation problem on FreeBSD - SOLVED!

2004-10-26 Thread Oskar Eyb
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote: Oskar Eyb schrieb: On access to index.pl and installer.pl the following error message appears in error_log: Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80. [...] You haven't got IPC installed. It didn't

Re: [otrs] Installation problem on FreeBSD

2004-10-09 Thread Oskar Eyb
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote: You haven't got IPC installed. Do you mean the perl module(s)? Which of these I need for OTRS? ( http://cpan.org/modules/by-module/IPC/ ) And why is this not mentioned in the install-documentation at Software requirements? ?

Re: [otrs] Installation problem on FreeBSD

2004-10-07 Thread Oskar Eyb
On Thu, Sep 30, 2004 at 02:38:03PM -0400, Brian wrote: On access to index.pl and installer.pl the following error message appears in error_log: Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80. [...] Perl v5.8.5 Did you get this to work? I'm a FreeBSD user and I

[otrs] Installation problem on FreeBSD

2004-09-30 Thread Oskar Eyb
Hello! I've tryd to install otrs on a FreeBSD server. On access to index.pl and installer.pl the following error message appears in error_log: Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80. without the line Perlrequire /opt/otrs/scripts/apache-perl-startup.pl in

Re: [otrs] Installation problem on FreeBSD

2004-09-30 Thread Brian
Oskar Eyb wrote: Hello! I've tryd to install otrs on a FreeBSD server. On access to index.pl and installer.pl the following error message appears in error_log: Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80. without the line Perlrequire /opt/otrs/scripts/apache-perl-startup.pl