ris.phill...@canarie.ca | W: 613.943.5370 |GPG: 0x0380811D
> LinkedIn: http://bit.ly/CPhillipsLinkedIn
>
>
>
>
>
> From: on behalf of Bogdan Iosif <
> bogdan.io...@gmail.com>
> Reply-To: "User questions and discussions about OTRS."
> Date: Friday, Oct
of Bogdan
Iosif mailto:bogdan.io...@gmail.com>>
Reply-To: "User questions and discussions about OTRS."
mailto:otrs@otrs.org>>
Date: Friday, October 2, 2015 at 8:16 AM
To: "User questions and discussions about OTRS."
mailto:otrs@otrs.org>>
Subject: [otrs] SSO
Hi,
I use v3.3 with the default db backend for customer login and need to
integrate it with an in-house-built customer experience portal (view
reports/bills/marketing materials/etc.).
The customer should login only once (in the portal) and then seamlessly
jump between the portal and OTRS. The OTR
I apologize for my delayed acknowledgment, but thank you everyone for your
responses. A solution hasn't been decided upon yet, but I may post details on
implementation if it is unique to the ones already out there and previously
mentioned.
- Original Message -
From: "Kristofer Pettij
As I mentioned, I haven't set up OTRS with RADIUS. I will only be able to
tell you what I know about Network Policy Server.
Any other RADIUS server implementations ... I don't know how to answer the
question.
The way I work NPS:
In the Client section, I create an arbitrary friendly name. Remember
HI Gerald,
Sorry I jumped to this topic.
I would be interested to use RADIUS for such purpose.
I tried earlier but not sure how / which field windows AD uses for
password with radius. I guess we need to make logical mapping of
password field.
Hi, David,
Since I'm constantly securing Cisco VPN's via RADIUS with Windows Network
Policy Server, I have a recipe that works quite well for that purpose,
making the VPN logins follow desktop passwords and using AD group
membership to address allowed VPN users.
I don't mind providing such inform
pected answers. ;)
>
>
>
> *From:* Gerald Young [mailto:cryth...@gmail.com]
> *Sent:* Tuesday, May 13, 2014 9:51 AM
>
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] SSO
>
>
>
> > I find a simple "yes" to be such a helpful res
I notice the link you provided uses RADIUS for authentication instead of the
others I pointed to that use Kerberos. Would you say that this is a simpler
and more supported way of handling the SSO issue?
I’m not Gerald, but I’ll speak up: No, unless you have another REALLY
compelling reason to
[mailto:cryth...@gmail.com]
Sent: Tuesday, May 13, 2014 9:51 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SSO
> I find a simple "yes" to be such a helpful response. *sarcasm off*
See, :) And look what happened. The post had been sitting for a week, I say
"Yes&
g how to do this.
>
>
>
> I have not tried any of these methods yet, but am going to try the last
> one as it looks more complete. Let me know if any of them work for you.
>
>
>
> Marty
>
>
>
> *From:* Gerald Young [mailto:cryth...@gmail.com]
> *Se
10 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SSO
>Is there an API function where I can obtain a token of some sort for a
>specific username and add the token to a URL which will allow me to redirect
>the user into OTRS while allowing them to bypass the login p
.
Betreff: Re: [otrs] SSO
Hi Kris,
if you are in a Kerberos environment (like Microsoft Active Directory) you
could use Kerberos to authenticate the users to OTRS and they don't need to
insert any usernames/passwords. I think there are some how-tos on the web how
to do this.
- Pa
Hi Kris,
if you are in a Kerberos environment (like Microsoft Active Directory) you
could use Kerberos to authenticate the users to OTRS and they don't need to
insert any usernames/passwords. I think there are some how-tos on the web how
to do this.
- Patrick
ursprüngliche Na
Hello,
We have a central portal that users are logged into. I currently have the
portal pulling a list of the users recent OTRS tickets and a link which directs
them into OTRS. However, they have to log into OTRS using their username and
password.
Is there an API function where I can obtain
I executed the sync-ldap2db.pl succesfully. My customer_user table is
plenty of data.
In this script I made the UidLDAP as sAMAccountName (see below) which I
thought is the value of the REMOTE_USER environnement variable. But I
don't know how to verify this.
my $UidLDAP = 'sAMAccountName';
my $Uid
otrs-boun...@otrs cc
.org
Asunto
07/04/2010 11:30 Re: [otrs] SSO with
Self->{DatabaseUserTableUserPW} = 'pw';
> $Self->{DatabaseUserTableUser} = 'login';
>
> I hope this helps.
> Regards.
>
>
>
>
> Erling Lothe
>
> Para
> Enviado por:
r: "User questions and discussions
otrs-boun...@otrs about OTRS."
.org cc
06/04/2010 16:59
regards - Saludos Cordiales
Erling Lothe
IT Consultant
- Original Message -
From: "Arnault Tovar"
To: otrs@otrs.org
Sent: Tuesday, April 6, 2010 3:15:07 PM
Subject: [otrs] SSO with
Kernel::System::CustomerAuth::HTTPBasicAuthdisplayPanic! No
UserData!!! Err
username and password from the AD and
not the OTRS but use the userinformation from OTRS. ( Email, name,
groups e.t.c. )
- Original Message -
From: "Arnault Tovar"
To: otrs at otrs.org
Sent: Tuesday, April 6, 2010 1:51:42 PM
Subject: [otrs] SSO with Kernel::System::Cu
Message -
From: "Arnault Tovar"
To: otrs@otrs.org
Sent: Tuesday, April 6, 2010 1:51:42 PM
Subject: [otrs] SSO with Kernel::System::CustomerAuth::HTTPBasicAuth
displayPanic! No UserData!!! Error
Hi everyone,
I try to configure my OTRS customer interface with SSO Active
Hi everyone,
I try to configure my OTRS customer interface with SSO Active Directory
over Apache.
My Apache authentification works with the sspi module and it looks
great.
My config.pm works fine with LDAP configuration with this configuration:
$Self->{'Customer::AuthModule'} = 'Kernel::System::C
Hi Torsten
Thanks for your reply and info.
I incorrectly understood the functionality of this HTTPBasicAuth.
My idea was that I created the right setup for authentication in Perl but i
didn't want my user to manually put in their credentials into the boxes and
therefore wanted to let them logi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi Dave,
> I just found out that when i enable this rule the complete login is not
> working anymore. also manually it's now not possible to login.
>>>$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
>
I guess your LDAP-Authentica
Hi Torsten,
Thanks for your email.
My Authentication needs to take place against the AD with LDAP.
This is working. When a user put in his/her credentials (just username without
domain) it's authenticated successfully against the AD, user can login and if
not yet created in local DB it's creat
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi Dave,
> LDAP is working and when i use a username without DOMAIN\ the user login is
> successful.
>
> SSO is not working. When i add the following lines in my Config.pm for SSO
>
> $Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth
Hi,
I'm running into a new problem :-(...
LDAP is working and when i use a username without DOMAIN\ the user login is
successful.
SSO is not working. When i add the following lines in my Config.pm for SSO
$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
Login failed. And fol
[i can't believe that there is no sso installation out there with OTRS and
windows]
hi,
does anyone of you guys have an working sso implementation of OTRS on windows?
i would be glad if someone of you could give me detailed help on how to realize
this feature, as i am struggling with it and ca
hi,
does anyone of you guys have an working sso implementation of OTRS on windows?
i would be glad if someone of you could give me detailed help on how to realize
this feature, as i am struggling with it and can't find any helps on the
internet.
thanks.
regards,
patrick.
_
Hi All
If anyone is aware of a recent howto SSO for OTRS, please let me know.
I'm aware that apache 2 comes with "mod-auth-kerb" which can be used for SSO
but i can't find any documentation specific about setting up OTRS
any help would be appreciated
___
> would you be able to write a readme ?
>
not quit a readme, but some hints wan't needs to be done:
* get familiar with keberos (tickets, keytabs, principals, kvno, ...),
keywords GSSAPI/SSPI (RTFM, try-and-error)
* install and configure kerberos on the OTRS box (very basic check:
kinit @ &&
would you be able to write a readme ?
On Thu, Jun 19, 2008 at 8:52 PM, Thomas Mueller <[EMAIL PROTECTED]>
wrote:
> hi sam
>
>
>> I'd like to hear from anyone who has *actually setup* SSO (windows 200x
>> domain) with OTRS ?
>>
>
> i've done that with apache's mod_auth_kerb and otrs set to "ba
hi sam
I'd like to hear from anyone who has *actually setup* SSO (windows 200x
domain) with OTRS ?
i've done that with apache's mod_auth_kerb and otrs set to "basic auth".
OTRS server is a debian box.
- Thomas
___
OTRS mailing list: otrs - Web
Hi all.
I'd like to hear from anyone who has *actually setup* SSO (windows 200x
domain) with OTRS ?
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listi
35 matches
Mail list logo
