Re: [otrs] how do I stop truncated notifications/follow-ups

2004-10-05 Thread Tyler Hepworth
On Tue, 5 Oct 2004 12:29:53 -0400 (EDT), Robin Mordasiewicz <[EMAIL PROTECTED]> wrote: > When a user takes out a new ticket a notification is sent out to the owner > of the qeue but the notification does not show the whole message that the > ticket holder wrote. > > When viewing the message in the

[otrs] how do I stop truncated notifications/follow-ups

2004-10-05 Thread Robin Mordasiewicz
When a user takes out a new ticket a notification is sent out to the owner of the qeue but the notification does not show the whole message that the ticket holder wrote. When viewing the message in the web front end it looks fine. I would just like to be able to view the whole untruncated ticke