[otrs] how to search on the mailing list archives ?

2011-12-28 Thread Luca Domenella
Hi all, how can i search on the mailing list archive ? I haven’t found a way… I need to know a way to cancel a user from otrs Best regards, Luca Domenella T: +39 0698962316 E: mailto:luca.domene...@bwinparty.com luca.domene...@bwinparty.com bwin Italia Via Adolfo Ravà, 124 00142

Re: [otrs] how to search on the mailing list archives ?

2011-12-28 Thread Ralf Hildebrandt
* Luca Domenella luca.domene...@bwinparty.com: Hi all, how can i search on the mailing list archive ? I haven’t found a way… Use google: what you search for site:lists.otrs.org -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin

Re: [otrs] how to search on the mailing list archives ?

2011-12-28 Thread Luca Domenella
dicembre 2011 16:49 To: otrs@otrs.org Subject: Re: [otrs] how to search on the mailing list archives ? * Luca Domenella luca.domene...@bwinparty.com: Hi all, how can i search on the mailing list archive ? I haven’t found a way… Use google: what you search for site:lists.otrs.org

Re: [otrs] how to search on the mailing list archives ?

2011-12-28 Thread Stefano Boccanera
hi luca Do you need remove an agent or a customer ? For an agent is a bit difficult, because in OTRS you can put an agent 'not active' but you can't cancel him. A definitive delete, requires access the OTRS DB and delete by hand the account if no ticket or change (for ITSM) is assigned to him.

Re: [otrs] how to search on the mailing list archives ?

2011-12-28 Thread Luca Domenella
taken on the basis of this email are at the recipient's own risk. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Stefano Boccanera Sent: mercoledì 28 dicembre 2011 17:51 To: User questions and discussions about OTRS. Subject: Re: [otrs] how to search on the mailing list