Hi all,
how can i search on the mailing list archive ? I havent found a way
I need to know a way to cancel a user from otrs
Best regards,
Luca Domenella
T: +39 0698962316
E: mailto:luca.domene...@bwinparty.com luca.domene...@bwinparty.com
bwin Italia
Via Adolfo Ravà, 124
00142
* Luca Domenella luca.domene...@bwinparty.com:
Hi all,
how can i search on the mailing list archive ? I havent found a way
Use google:
what you search for site:lists.otrs.org
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilung Netzwerk
Charité - Universitätsmedizin Berlin
dicembre 2011 16:49
To: otrs@otrs.org
Subject: Re: [otrs] how to search on the mailing list archives ?
* Luca Domenella luca.domene...@bwinparty.com:
Hi all,
how can i search on the mailing list archive ? I haven’t found a way…
Use google:
what you search for site:lists.otrs.org
hi luca
Do you need remove an agent or a customer ?
For an agent is a bit difficult, because in OTRS you can put an agent 'not
active' but you can't cancel him.
A definitive delete, requires access the OTRS DB and delete by hand the
account if no ticket or change (for ITSM) is
assigned to him.
taken on the basis of this email are at
the recipient's own risk.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Stefano
Boccanera
Sent: mercoledì 28 dicembre 2011 17:51
To: User questions and discussions about OTRS.
Subject: Re: [otrs] how to search on the mailing list