Re: [otrs] 5.0.9 upgrade issue

Hello, here is the bug report for this problem: http://bugs.otrs.org/show_bug.cgi?id=11989 There wil be a new OTRS::ITSM 5.0.10 which will be released next week. Thanks, and best regards, Udo On 06.04.16 13:02, BIRO Zoltan wrote: > Hi Udo, > > Thanks for your reply...let me try and inform

Re: [otrs] 5.0.9 upgrade issue

Hello, I have seen that when I try an upgrade in a system with few resources and the update process times out. Then the only way to fix is installing the missing packages one by one. Regards. 2016-04-06 2:52 GMT-06:00 BIRO Zoltan : > Dear All, > > > > I tried to update

Re: [otrs] 5.0.9 upgrade issue

questions and discussions about OTRS. <otrs@otrs.org> Subject: Re: [otrs] 5.0.9 upgrade issue Hello Zoltan, please do NOT unisntall your packages, as you suspected this will result in a loss of data! There is currently a bug in ITSM 5.0.9 which is caused by a file which has moved from one p