[otrs] Delete attachments

Hi, I have too many attachments on my database. Can I delete oldest attachments directly on the hard drive? I did a test and it seam correct but your views will help me. Thanks and best regards. Claude Pour une administration exemplaire, préservons l'environnement. N'imprimons que si

[otrs] Mapping a single user acct to multiple Customer Orgs?

We have a user that would like to be able to view OTRS tickets from 2 different projects/orgs. Q: Is there a way to associate a user acct to more than one Customer org ? Thanks in advance for any hints on how to do this ! - OTRS

Re: [otrs] Mapping a single user acct to multiple Customer Orgs?

On 7/11/18 05:45 (GMT-05:00) TC saidWe have a user that would like to be able to view OTRS tickets from 2 different projects/orgs.  Q: Is there a way to associate a user acct to more than one Customer org ? Been a while since setting this up but the following link should help get you