From Cogent support at 10:22 pm Eastern on 5/13/2015
At this time, vendors are working to identify a splice point for repairs. There
is currently no ETR. Please reference
status.cogentco.comhttp://status.cogentco.com/ for updates on this issue.
To find answers to common technical questions
* 2/4/16 6:01 PM
Alert Detail: Infinera 1600G span failure between Smyrna, GA and Washington, DC
Alert Update: Infinera 1600G span failure between 4000 Highlands Pkwy SE,
Smyrna, GA and 4301 Connecticut Ave NW, Washington, DC. Transport Operations is
investigating.
The information
Received Trouble Report, Isolated to Network Outage
Saw circuit go down at 1:59 PM Eastern time. We opened a ticket with XO
support and were told this: "Fiber cut between Bogart and Smyrna GA Alert
Update: Local market and Transport Operations are still investigating."
The information
in the area of the
fibercut and further isolating. Level 3 has this handed off to their dispatch
group but n“
That’s all they have. Sentence ends at the “n”.
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Silvey, David
via Outages
Sent: Tuesday, January 31, 2017 3:39 PM
Dear Cogent Customer,
The outage in Los Angeles, CA is now resolved.
If you are still experiencing problems with your service, please contact our
support team at 877-726-4368 so that we can investigate.
We apologize for the inconvenience this outage caused.
Thank You,
Cogent Customer
m from TX to NV/CA. Had to shut down
our Cogent peer.
Started at 11:35AM Pacific/1:35PM Central... about 10 minutes ago. Don't see
anything on the Cogent status page.
On Sun, Sep 18, 2016 at 4:48 PM, Silvey, David via Outages
<outages@outages.org<mailto:outages@outages.org>> w
[cid:image001.png@01D2AC86.81C915C0]
The information contained in this E-mail message is privileged, confidential,
and may be protected from disclosure;
please be aware that any other use, printing, copying, disclosure or
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subject to legal restriction
From XO support:
8:17 pm Eastern: Level 3 reports that construction and splice crews are on
site, and are working on a plan for restoration. As we have additional
information, we will advise you as soon as possible.
6:45 pm Eastern: A fiber cut on a 96 count and a 216 count fiber has been
Network Outage Sys Down Fiber Cut, Isolation in Progress
Cary NMC Transport reports possible fiber cut reporting on Infinera 400G
network in Memphis TN. OCC has been contacted to dispatch technician to OTDR
fiber and isolate cut. Impact is still being collected at this time.
This message is
