Re: [outages] Level3 issue in Dallas

2015-07-16 Thread Jason Ackley via Outages
Sadly, this is a repeat offender linecard/platform/customer-edge-device/something-or-other. This is probably the 3rd time this has taken place for this port for us in the past 14months? As a side note - We reported this at 7:45 AM GMT per our ticket timestamp when it originally took place. Not

Re: [outages] Level3 issue in Dallas

2015-07-16 Thread Luke Rockwell via Outages
7/16/15 8:39:56 PM GMTThe IP NOC is working with the equipment vendor to isolate the root cause of the errors.7/16/15 7:54:43 PM GMTNo new information is currently available. Updates will be provided as they are received.7/16/15 6:56:49 PM GMTInvestigations are ongoing to isolate the issue.7/16/15