I had similar issue today installing VS2017 on a machine. It hung the machine 
(only thing that was working was my mouse pointer and Spotify playing some 
music). Had to hold power button to power cycle it. Even Control-Alt-Delete 
didn't bring up the usual screen.


Uninstalled and trying again.

________________________________
From: ozdotnet-boun...@ozdotnet.com <ozdotnet-boun...@ozdotnet.com> on behalf 
of Greg Keogh <gfke...@gmail.com>
Sent: Saturday, 11 November 2017 12:34:23 PM
To: ozDotNet
Subject: Re: Sorry, something went wrong

No replies, so just FYI ... I kept trying various daring tricks to repair 
Visual Studio 2017, but failed on all counts. I eventually gave-up and 
uninstalled (which produced the same Sorry error!), then reinstalled, then 
added Sandcastle, Installer support and other add-ons. This VM is a bit 
sluggish, so the whole process took a tedious 3 hours. This is a very severe 
problem and I live in fear of it happening again, especially on my main work PC 
-- GK

On 11 November 2017 at 11:24, Greg Keogh 
<gfke...@gmail.com<mailto:gfke...@gmail.com>> wrote:
Folks, a regular update of VS2017 failed with "Sorry, something went wrong". I 
can't find any logs or the vaguest clue about what's wrong. I've been searching 
the web for an hour and I can find no sensible suggestions on how to fix this, 
other than a complete reinstall. I tried a few stupid suggestions anyway, but 
they do nothing.

I am livid with f***ing anger that a popular product from a major company would 
produce such an utterly stupid patronising and unhelpful error message and 
enter a crippled state. I'm extra angry because there are no obvious fixes 
documented anywhere.

I've now wasted 2 futile hours trying to fix this. Has anyone been through this 
and know what to do? (I'm about to reinstall)

Greg

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