July 3, 2000


        Digital Economy's Demand for
        Steady Power Strains Utilities

        By BARNABY J. FEDER

           ead-Rite, an electronic components maker in Milpitas,
           Calif., has been in no position to complain whenever
        fluctuations in electrical service shut down a vital
        computer-controlled milling machine. After all, the local
        utility, Pacific Gas and Electric, has lived up to its
        contractual obligation to keep the power flowing and to
        prevent voltage surges or dips of 10 percent or more.

        Unfortunately, the milling machine, which helps Read-Rite
        make the tiny devices that read and write information on
        computer disk drives, crashes if voltages vary as little as 5
        percent. And such flutters have occasionally occurred the
        last two years as Pacific Gas, a unit of the PG&E
        Corporation, has performed its daily juggling act of matching
        power demand and supply in the region. So far, Read-Rite's
        solution has been to monitor the incoming power closely and
        adjust settings on the milling equipment manually.

        "We have to watch it closely because we can lose materials
        worth thousands of dollars," said Shahzad Mahmud, director
        of facilities.

        Read-Rite's milling machine is indicative of a long-running,
        but accelerating problem: the nation's electrical power supply
        system is not up to the task of meeting the digital economy's
        needs. While the utility industry has historically prided itself

        on delivering fairly stable power 99.9 percent of the time,
        today's computerized economy is demanding even fewer
        interruptions and a much steadier current.

        That is because electricity is more than just energy for
        computers -- it is the medium they use to do their job.
        Rapid, minute changes in voltage represent the ones and
        zeros that make up digital information.

        Those patterns are ultimately translated into a human voice
        during a phone call, a calculation during a banking
        transaction, a dose of radiation during cancer therapy or a
        photo of a new baby e-mailed to scattered relatives. Any
        disruption in the power supply that compromises the
        processor's ability to manage those voltages can lead to lost
        data or system crashes.

        Power disturbances around the world cause more than
        17,000 computer disruptions every second, from annoying
        frozen cursors to serious destruction of equipment, according
        to the latest calculations of American Power Conversion of
        West Kingston, R.I., which began building backup power
        systems for computer users in 1984.

        "What we have worked well for an economy that ran on
        motors and lights," said Peter Gross, a leading designer of
        giant telecommunications hubs, data centers and other
        buildings that operate around the clock. "There's a major
        disconnect with what's happening in the digital world."

        There is also an explosion of interest in technologies and
        services that address the new economy's power needs. And
        the remedies go well beyond the surge suppressors that most
        home PC users employ to protect their computers during
        lightning or voltage spikes. The solutions aimed at businesses
        include backup generators manufactured by companies like
        Caterpillar and smaller power supplies from American
        Power Conversion and the Liebert unit of Emerson
        Electric. There are innovative fuel cells from start-ups like
        FuelCell Energy; new flywheels from Active Power and
        Beacon Power and a variety of battery improvements.
        Companies like International Rectifier and Ixys are finding
        strong demand for new microchips that manage power
        equipment.

        The computer-driven economy's push to transform the
        electricity business adds up to a $500 billion opportunity for
        the companies selling into it, according to Mark P. Mills, a
        Washington-based consultant who, along with Peter Huber,
        a senior fellow at the Manhattan Institute, coined the term
        "powercosm" to describe the evolving market. The two men
        jointly publish The Digital Power Report for the Gilder
        Group.

        The message certainly is resonating on Wall Street.
        International Rectifier has soared from less than $12 last
        summer to more than $55. Ixys, a smaller competitor that
        was hovering around $3 in November, reached $69 last
        Tuesday. Start-ups like H Power, a fuel-cell maker, and
        Active Power are on the runway for public offerings this
        summer, hoping to find the same kind of welcome as
        Capstone Turbine, which went public on Thursday at $16 a
        share and ended the week at $45.0625. Meanwhile, giants
        like General Electric and the deregulated arms of numerous
        utilities have been pouring venture capital into the field.

        The expansion of the digital economy is causing electrical
        headaches in two ways. The most straightforward is that it
        drives up demand for electricity in regions like the Northeast
        where capacity is already strained in the peak summer
        months. Last week, on Manhattan's Upper East Side, for
        example, Consolidated Edison shut off service to eight
        apartment buildings and lowered its voltage in the
        neighborhood for several hours on a hot, muggy day.

        The rising demand involves much more than
        air-conditioning, of course. Consider the transformation of a
        16-story building in downtown Newark, which formerly
        housed a Macy's department store and consumed roughly 10
        watts of power a square foot before the store was shut down
        in 1992.

        Now, the upper floors have been reopened as a
        "telecommunications hotel" where companies like
        WorldCom, IDT, Qwest and Level 3 Communications park
        rows of data servers, routers and other electronic equipment,
        as well as cooling systems, backup power and other devices.
        According to Public Service Electric and Gas, the local
        utility, such users require 40 to 50 watts a square foot.

        One developer looking at another site in North Jersey for the
        home of a potential million-square-foot data and
        communications center asked Public Service for 100
        megawatts of power, according to Patrick Downs, the
        utility's vice president for operations support. "That's
        one-third of what we give the whole city of Newark," he
        said.

        Still, even the most extravagant estimates of the new
        economy's impact on sheer demand put the level at less than
        10 percent of the total capacity of traditional utilities. To
        energy managers, engineers like Mr. Gross and, more
        recently, Wall Street, the volume of demand for power is
        less noteworthy than the higher quality of electricity that
        digital users are insisting upon.

        "Three nines is great for the grid," Mr. Mills said, referring
to
        99.9 percent reliability, or roughly eight hours of power
        losses a year. Indeed, it is hard to imagine this figure
        becoming much better, given the vulnerability of power
        supply grids to bad weather, animals shorting out
        transformers and other equipment and drunken drivers
        hitting utility poles.

        But even "three nines," Mr. Mills said, is "trash for a
        computer."

        Mr. Mills's prescription for microprocessor-friendly power
        quality is 10 nines, or 99.99999999 percent reliability -- a
        mere 32 seconds of power loss a year -- plus equipment to
        protect against those gaps and the sags, spikes and surges in
        between.

        So great is the cost of computer disruptions to the economy
        that the sale of services or equipment to prevent such
        problems is starting to be seen as a can't-miss proposition for
        those with the right technology.

        "When the Model T was introduced, people didn't worry
        about the grade of gasoline," said Larry R. Wilson, director
        of strategic planning for the electric power unit of
Caterpillar.
        The invention of high-performance cars changed that, Mr.
        Wilson said, and now the same thing is happening on a much
        broader scale with electricity.

        "Where people have a power quality need, price is not an
        issue," Mr. Wilson said. He predicts strong growth for
        Caterpillar's generator sales to a "premium" market of users
        for whom price is no object when it comes to reliable backup
        energy. Such users are willing to pay the equivalent of $20 a
        kilowatt for backup supplies, compared with about 7 cents a
        kilowatt, on average, for electricity drawn directly from the
        utility grid.

        Although it varies by state around the nation, utility
        regulators generally define a momentary power loss as one
        lasting one to five minutes. Such interruptions can cause
        havoc in stock-trading systems, automated paper mills and
        other computer-driven processes unless there are backup
        power generators and equipment to switch to them
        seamlessly.

        But in many cases, trouble does not wait for an outright
        power loss. A voltage dip of just 10 percent, with no
        interruption, can cause problems for some systems in a sixth
        of a second, according to Marek Samotyj, who manages
        power quality programs for the Electric Power Research
        Institute, a Palo Alto, Calif. research group owned by utility
        companies. And some sensors in medical equipment fail if
        current is cut off completely for as little as four
milliseconds,
        he said.

        Even as the crowd of suppliers that offer remedies swells,
        the question of who will pay for better power is very much
        unsettled.

        Last year, American Electric Power, a large utility based in
        Columbus, Ohio, and the equipment maker Siemens Power
        Transmission and Distribution began studying what
        combination of monitoring equipment and system
        improvements would be required to supply premium-quality
        power to an industrial park in Delaware, Ohio. American
        Electric's goals included learning whether premium power
        could command premium prices, according to Harry
        Vollkommer, one of the project managers for the utility.

        But James Osteen, senior industrial engineer at the Nippert
        Company, a wire manufacturer that is one of the major
        utility customers in the park, does not see a more stable
        power supply as a premium product. He said all companies
        were expected to improve quality continually these days, and
        the utility should be no exception. "Our expectation is that
        we won't pay more for premium power," he said.

        A similar attitude prevails in Detroit. In order to keep
        business from the Big Three auto companies, Detroit
        Edison is currently supplying power under a contract that
        penalizes it if it fails to steadily reduce the number of power
        losses and fluctuations. The number of power losses at
        General Motors has been reduced by two-thirds since the
        contract began in 1995, and Detroit Edison has improved
        enough to avoid any penalties so far for power sags,
        according to John C. Anderson, director of energy services
        for G.M.

        Addressing the new economy's power needs, however, is not
        simply a matter of improving the utility grid. Studies show
        that 70 percent of disruptions originate from electrical
        problems at customer sites, according to Richard P.
        Bingham, a manager at Dranetz-BMI, a power quality
        products and consulting company, in Edison, N.J.

        "Laser printers often take out computers when the heater
        comes on," said Mr. Bingham, citing but one example.
        Electronic ballasts in overhead lighting and compressors in
        soda machines also cause unexpected loads. And electronic
        devices, like drives that adjust speeds on motors to save
        energy, generate electrical interference on the lines that
        power them. The interference, known as harmonic signals,
        can trip up other equipment unless it is canceled by filtering
        devices. And many schools, he said, are creating problems
        for themselves by overloading their electrical systems with
        new electronic equipment.

        The variety of problems and the public's dwindling patience
        with disruptions means that trouble-shooters like
        Dranetz-BMI can no longer restrict themselves to the
        utility-dominated world, where the person on the other end
        of the phone is generally an engineer. "There are a lot more
        people with less and less knowledge of electricity calling me
        with questions," Mr. Bingham said.

--

Michael Perelman
Economics Department
California State University
[EMAIL PROTECTED]
Chico, CA 95929
530-898-5321
fax 530-898-5901

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