World Bank sets up accounting back-office in India

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The World Bank is setting up a major accounting office for its global
operations. The centre would handle payroll processing, accounts, travel
management, trust funds accounting and country office accounts. Reuters
Sunday, March 10, 2002
&lt;script&gt; &lt;/script&gt;

CHENNAI: The World Bank, following a trail blazed by a host of other
multinational firms, is setting up a major accounting office for its
global operations here, a bank official said on Saturday.

Ravinder Paul Bhatia, who heads the Washington-based lender's new
back-office operation, told Reuters by electronic-mail the centre would
handle payroll processing, accounts, travel management, trust funds
accounting and country office accounts.

Bhatia said the information technology centre, manned by a team of about
100 employees, would also provide help desk support on the Bank's budget
policies and processes. The World Bank facility, spread over 27,000 sq ft
(2,500 sq metre), is due to be formally opened on March 15.

It joins a growing number of similar India-based manpower and technology
intensive back-offices. Last month, Dutch banking group ABN AMRO NV set up
a global support centre for its trade and advisory business unit in
Madras.

Several U.S. companies, including Ford and the financial services arm of
General Electric, have already set up major accounting or support
back-office operations in India, tapping the abundant supply of skilled
computer technicians and English speaking graduates at substantially lower
salaries.

Bhatia said the World Bank intended to consolidate the newly set up
back-office operation before eyeing further expansions. He however
declined to give details on the investments made for setting up the
centre.

The centre will support accounting operations across the Bank's offices in
about 150 countries and is expected to process trust fund transactions
valued at between one to two billion dollars a year.

(C) Reuters Ltd.


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Anthony P. D'Costa, Associate Professor
Comparative International Development
University of Washington                        Campus Box 358436
1900 Commerce Street
Tacoma, WA 98402, USA

Phone: (253) 692-4462
Fax :  (253) 692-5718
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