[PHP] PHP Trouble-Ticket-Systems?

2002-12-01 Thread Thomas Seifert
Hi folks,

I already searched through the web but couldn't find any which provide the features I 
want.

What I would want to see in such a system:
- adding TroubleTickets through webinterface or sending an email to an support 
email-address
- adding answers to troubletickets to their parent 
- nice admininterface to answer support-requests and add comments (not sent to 
visitors)
- open/close/stalled/bogus ... and so on tags for the system
- ...


So the question is, does anyone know any good troubleticket/helpdesk-systems written 
in PHP?


Thanks,

Thomas

-- 
PHP General Mailing List (http://www.php.net/)
To unsubscribe, visit: http://www.php.net/unsub.php




RE: [PHP] PHP Trouble-Ticket-Systems?

2002-12-01 Thread Tony Crockford
 
 So the question is, does anyone know any good 
 troubleticket/helpdesk-systems written in PHP?
 
 
 Thanks,
 
 Thomas


This would seem to fit the bill:

(I've used it and can recommend it)

http://helpdesk.oneorzero.com/

HTH

Tony 

-- 
PHP General Mailing List (http://www.php.net/)
To unsubscribe, visit: http://www.php.net/unsub.php




Re: [PHP] PHP Trouble-Ticket-Systems?

2002-12-01 Thread Marco Tabini
http://www.inicrm.com

Offered as an ASP (my company produces it, so... shameless plug)


Marco

On Sun, 2002-12-01 at 10:59, Thomas Seifert wrote:
 Hi folks,
 
 I already searched through the web but couldn't find any which provide the features 
I want.
 
 What I would want to see in such a system:
 - adding TroubleTickets through webinterface or sending an email to an support 
email-address
 - adding answers to troubletickets to their parent 
 - nice admininterface to answer support-requests and add comments (not sent to 
visitors)
 - open/close/stalled/bogus ... and so on tags for the system
 - ...
 
 
 So the question is, does anyone know any good troubleticket/helpdesk-systems written 
in PHP?
 
 
 Thanks,
 
 Thomas
 
 -- 
 PHP General Mailing List (http://www.php.net/)
 To unsubscribe, visit: http://www.php.net/unsub.php
 



-- 
PHP General Mailing List (http://www.php.net/)
To unsubscribe, visit: http://www.php.net/unsub.php