Re: [PLUG] System Sees only Half Installed RAM [RESOLVED]

2012-02-12 Thread Rich Shepard
On Sat, 11 Feb 2012, Russell Johnson wrote: The first test is to look in the BIOS to see if the BIOS is in fact, seeing all the RAM. If it is, then it's a software issue. If the BIOS isn't seeing all the RAM, then I suspect a hardware issue that a BIOS update will not resolve. Russell, Wes,

Re: [PLUG] System Sees only Half Installed RAM [RESOLVED]

2012-02-12 Thread Russell Johnson
On Feb 12, 2012, at 6:46 AM, Rich Shepard wrote: After I sent the message (of course!) I realized that I needed to check the BIOS setup. Apparently, one of the memory modules was not fully seated, so I took them both out, swapped them (which would tell me if one was bad), and carefully

Re: [PLUG] System Sees only Half Installed RAM

2012-02-11 Thread Rogan Creswick
On Sat, Feb 11, 2012 at 3:18 PM, Rich Shepard rshep...@appl-ecosys.com wrote:   I successfully upgraded the BIOS on my Dell Latitude E5410 from version A03 to A11. With this newest version the system is supposed to recognize and use all 8G of installed memory. But, it still sees only 4G. By

Re: [PLUG] System Sees only Half Installed RAM

2012-02-11 Thread Ken Stephens
Rich Shepard wrote: I successfully upgraded the BIOS on my Dell Latitude E5410 from version A03 to A11. With this newest version the system is supposed to recognize and use all 8G of installed memory. But, it still sees only 4G. Does anyone here have thoughts on what I should do to

Re: [PLUG] System Sees only Half Installed RAM

2012-02-11 Thread Neal
On Sat, Feb 11, 2012 at 4:24 PM, Ken Stephens k...@cad2cam.com wrote: Rich Shepard wrote:     I successfully upgraded the BIOS on my Dell Latitude E5410 from version A03 to A11. With this newest version the system is supposed to recognize and use all 8G of installed memory. But, it still sees