Re: [poppler] pdftocairo Offending Command error when printing

[William Bader]

If you look inside cairo_set_page_size, it sets

/PageSize exch def
/ImagingBBox null def
You could try changing the names one at a time to something that won't exist, 
like PageSizexxx to see if one or the other has a value that the printer 
doesn't like. Maybe the null ImagingBBox messes up the printer. A lot of ppd 
files have sequences like "<>setpagedevice", so a null ImagingBBox should be OK.

setpagedevice can give an error if the printer does not support the PageSize. 
https://www.prepressure.com/postscript/troubleshooting/errors/setpagedevice

Regards, William


From: Pierre-Luc Samuel <pierre-luc.sam...@ticketmaster.com>
Sent: Monday, September 19, 2016 4:51 PM
To: William Bader; poppler@lists.freedesktop.org
Subject: Re: [poppler] pdftocairo Offending Command error when printing

On 09/19/2016 12:54 PM, William Bader wrote:

Can you try it with the current pdftocairo 0.47.0? The source is at 
https://poppler.freedesktop.org/

I did try with pdftocairo 0.47 + cairo 1.15.2, but the resulting file is 
identical.


Do any of the non-printing ps files get errors if you view them with 
ghostscript?

No, ghostscript shows no errors...


Test-jma-Envelop-Blank-pdftocairo0.41-cairo1.14.6-manually-fixedC.ps got a 
/dictstackunderflow in --end-- error for me, but that is because it has an 
extra 'end' in the trailer.

Yeah, manually-fixedC is probably broken, that was a lame attempt at finding 
the issue.


If you think that the problem is the setpagedevice call, you could comment the 
line '266 621 cairo_set_page_size' in the ps and try to print it.


setpagedevice is usually OK unless you are trying to make an EPS.

When I was using an older version of poppler + libcairo, that section was not 
there at all, but not having it causes other issues (namely, the printer 
doesn't know the page size and sends it to a random paper tray).  I'm actually 
upgrading BECAUSE I want that section!


Regards, William



From: poppler 
<poppler-boun...@lists.freedesktop.org><mailto:poppler-boun...@lists.freedesktop.org>
 on behalf of Pierre-Luc Samuel 
<pierre-luc.sam...@ticketmaster.com><mailto:pierre-luc.sam...@ticketmaster.com>
Sent: Monday, September 19, 2016 9:21 AM
To: poppler@lists.freedesktop.org<mailto:poppler@lists.freedesktop.org>
Subject: [poppler] pdftocairo Offending Command error when printing

Hi,

I am trying to debug a weird issue I have with a printer (Kyocera
p2135dn).  When I convert the attached PDF to postscript using pdftops,
the printer accepts and prints the file properly, but when I use
pdftocairo, the printer rejects the file with the following error:

Error name:   /configurationerror
Offending Command: --setpagedevice--
Operand Stack:
-dict-

Even when removing _everything_ on the pdf, as the examples I have a
attached, I still get the "Offending Command" error.  I have tried
examining the content of the files, but I have a hard time pinpointing
what could be wrong in the pdftocairo-generated file.

I am attaching 3 additional files (A,B,C) that show attempts I made to
modify the file (thought maybe the page size/bounding box was the issue)
but all three have failed printing with the same error...

Anyone have ideas of what I should investigate?

Thanks,
Pierre-Luc

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Re: [poppler] pdftocairo Offending Command error when printing

[Pierre-Luc Samuel]

On 09/19/2016 12:54 PM, William Bader wrote:


Can you try it with the current pdftocairo 0.47.0? The source is at 
https://poppler.freedesktop.org/


I did try with pdftocairo 0.47 + cairo 1.15.2, but the resulting file is 
identical.


Do any of the non-printing ps files get errors if you view them with 
ghostscript?



No, ghostscript shows no errors...

Test-jma-Envelop-Blank-pdftocairo0.41-cairo1.14.6-manually-fixedC.ps 
got a /dictstackunderflow in --end-- error for me, but that is because 
it has an extra 'end' in the trailer.


Yeah, manually-fixedC is probably broken, that was a lame attempt at 
finding the issue.


If you think that the problem is the setpagedevice call, you could 
comment the line '266 621 cairo_set_page_size' in the ps and try to 
print it.



setpagedevice is usually OK unless you are trying to make an EPS.

When I was using an older version of poppler + libcairo, that section 
was not there at all, but not having it causes other issues (namely, the 
printer doesn't know the page size and sends it to a random paper 
tray).  I'm actually upgrading BECAUSE I want that section!



Regards, William




*From:* poppler  on behalf of 
Pierre-Luc Samuel 

*Sent:* Monday, September 19, 2016 9:21 AM
*To:* poppler@lists.freedesktop.org
*Subject:* [poppler] pdftocairo Offending Command error when printing
Hi,

I am trying to debug a weird issue I have with a printer (Kyocera
p2135dn).  When I convert the attached PDF to postscript using pdftops,
the printer accepts and prints the file properly, but when I use
pdftocairo, the printer rejects the file with the following error:

Error name:   /configurationerror
Offending Command: --setpagedevice--
Operand Stack:
-dict-

Even when removing _everything_ on the pdf, as the examples I have a
attached, I still get the "Offending Command" error.  I have tried
examining the content of the files, but I have a hard time pinpointing
what could be wrong in the pdftocairo-generated file.

I am attaching 3 additional files (A,B,C) that show attempts I made to
modify the file (thought maybe the page size/bounding box was the issue)
but all three have failed printing with the same error...

Anyone have ideas of what I should investigate?

Thanks,
Pierre-Luc


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Re: [poppler] pdftocairo Offending Command error when printing

[William Bader]

Can you try it with the current pdftocairo 0.47.0? The source is at 
https://poppler.freedesktop.org/


Do any of the non-printing ps files get errors if you view them with 
ghostscript?


Test-jma-Envelop-Blank-pdftocairo0.41-cairo1.14.6-manually-fixedC.ps got a 
/dictstackunderflow in --end-- error for me, but that is because it has an 
extra 'end' in the trailer.


If you think that the problem is the setpagedevice call, you could comment the 
line '266 621 cairo_set_page_size' in the ps and try to print it.


setpagedevice is usually OK unless you are trying to make an EPS.


Regards, William



From: poppler  on behalf of Pierre-Luc 
Samuel 
Sent: Monday, September 19, 2016 9:21 AM
To: poppler@lists.freedesktop.org
Subject: [poppler] pdftocairo Offending Command error when printing

Hi,

I am trying to debug a weird issue I have with a printer (Kyocera
p2135dn).  When I convert the attached PDF to postscript using pdftops,
the printer accepts and prints the file properly, but when I use
pdftocairo, the printer rejects the file with the following error:

Error name:   /configurationerror
Offending Command: --setpagedevice--
Operand Stack:
-dict-

Even when removing _everything_ on the pdf, as the examples I have a
attached, I still get the "Offending Command" error.  I have tried
examining the content of the files, but I have a hard time pinpointing
what could be wrong in the pdftocairo-generated file.

I am attaching 3 additional files (A,B,C) that show attempts I made to
modify the file (thought maybe the page size/bounding box was the issue)
but all three have failed printing with the same error...

Anyone have ideas of what I should investigate?

Thanks,
Pierre-Luc
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