Re: Unable to receive emails from btinternet.com

2020-06-21 Thread Matus UHLAR - fantomas
On 21 Jun 2020, at 07:32, David Hartley wrote: erhaps not surprisingly the best MTU value turned out to be 1492, so I set my network card to 1492. Since then I have received two emails from btinternet.com. On 21.06.20 09:59, @lbutlr wrote: But this problem was isolated to only mails for

Re: Unable to receive emails from btinternet.com

2020-06-21 Thread @lbutlr
On 21 Jun 2020, at 07:32, David Hartley wrote: > erhaps not surprisingly the best MTU value turned out to be 1492, so I set my > network card to 1492. > > Since then I have received two emails from btinternet.com. But this problem was isolated to only mails for BT? You would get mails fine

Re: Unable to receive emails from btinternet.com

2020-06-21 Thread David Hartley
Hello All, I am delighted to report that I have found and fixed my problem. I first followed Viktor's advice and increased the debug level for email from BT. This did not reveal much more than we already knew; my server was timing out waiting for data. I then followed up the MTU issue

Re: Unable to receive emails from btinternet.com

2020-06-19 Thread Jan Ceuleers
On 19/06/2020 10:18, Nick Tait wrote: > Hi David. > > I think I can guess what your problem is, because I had exactly the > same symptom with a different bulk email provider... > > Basically this sounds like an MTU issue: The SMTP client > (mailomta12-sa.btinternet.com[213.120.69.18] in your case)

Re: Unable to receive emails from btinternet.com

2020-06-19 Thread Wietse Venema
Nick Tait: > Hi David. > > I think I can guess what your problem is, because I had exactly the same > symptom with a different bulk email provider... > > Basically this sounds like an MTU issue: The SMTP client > (mailomta12-sa.btinternet.com[213.120.69.18] in your case) is able to >

Re: Unable to receive emails from btinternet.com

2020-06-19 Thread Nick Tait
On 19/06/20 8:28 pm, @lbutlr wrote: On 19 Jun 2020, at 02:18, Nick Tait wrote: 1. My server was using the default MTU of 1500 bytes. 2. My connection to my ISP uses PPPoE, which adds an 8-byte header onto all packets travelling between my home to my ISP, effectively reducing the maximum

Re: Unable to receive emails from btinternet.com

2020-06-19 Thread @lbutlr
On 19 Jun 2020, at 02:18, Nick Tait wrote: > 1. My server was using the default MTU of 1500 bytes. > > 2. My connection to my ISP uses PPPoE, which adds an 8-byte header onto all > packets travelling between my home to my ISP, effectively reducing the > maximum packet size from 1500 bytes down

Re: Unable to receive emails from btinternet.com

2020-06-19 Thread Nick Tait
Hi David. I think I can guess what your problem is, because I had exactly the same symptom with a different bulk email provider... Basically this sounds like an MTU issue: The SMTP client (mailomta12-sa.btinternet.com[213.120.69.18] in your case) is able to establish the TCP connection to

Re: Unable to receive emails from btinternet.com

2020-06-18 Thread David Hartley
A big thank you to all who responded to my request for help. I can see that I have a lot to learn about SMTP and Postfix, but I will try to use your suggestions over the weekend. David

Re: Unable to receive emails from btinternet.com

2020-06-18 Thread Viktor Dukhovni
On Thu, Jun 18, 2020 at 04:25:40PM +0200, wilfried.es...@essignetz.de wrote: > Did you check your certificate? That's clearly not the issue. Random guesses are not helpful. > > Final-Recipient: RFC822; > > Action: failed > > Status: 4.4.7 The message expired after multiple retries failed to

Re: Unable to receive emails from btinternet.com

2020-06-18 Thread wilfried . essig
Did you check your certificate? We had some time ago an issue with one sender, that looked like yours in the logs. After changing from a self signed certificate to one from letsencrypt the sender didn't timeout in data anymore. Our certificate where at that time about two years over end time.

Re: Unable to receive emails from btinternet.com

2020-06-18 Thread @lbutlr
On 18 Jun 2020, at 02:45, David Hartley wrote: > 2020-06-09T12:04:00+01:00 postfix/smtpd[7356]: connect from > mailomta12-sa.btinternet.com[213.120.69.18] > 2020-06-09T12:04:01+01:00 postfix/smtpd[7356]: Anonymous TLS > connection established from mailomta12-sa.btinternet.com[213.120.69.18]:

Re: Unable to receive emails from btinternet.com

2020-06-18 Thread Dominic Raferd
On Thu, 18 Jun 2020 at 09:46, David Hartley wrote: > > I am running Postfix on a Synology NAS using DSM 6.2 > > In general I can receive emails, however I cannot receive emails > from@ btinternet.com. > > An example of the sender's failure report is: > > Reporting-MTA: dns;

Unable to receive emails from btinternet.com

2020-06-18 Thread David Hartley
I am running Postfix on a Synology NAS using DSM 6.2 In general I can receive emails, however I cannot receive emails from@ btinternet.com. An example of the sender's failure report is: Reporting-MTA: dns; sa-prd-fep-040.btmx-prd.synchronoss.net Arrival-Date: Wed, 27 May 2020 18:31:52 +0100