powermail-discuss Digest #3122 - Wednesday, May 6, 2015 SpamSieve or spam download problem by "Anna Silliman" <a...@handsonenglish.com> Re: SpamSieve or spam download problem by "Michael Tsai" <li...@mjtsai.com> Re: SpamSieve or spam download problem by "Anna Silliman" <a...@handsonenglish.com>
---------------------------------------------------------------------- Subject: SpamSieve or spam download problem From: "Anna Silliman" <a...@handsonenglish.com> Date: Tue, 5 May 2015 18:09:39 -0500 Greetings-- SpamSieve and PowerMail have been working beautifully for me, since around 2005 I think? Starting in mid-April I started getting apparent spam messages with No Sender Name and No Subject, also no text that I can see, several of these every day. PM/SS stall while downloading email that has even one of these on the server. When I delete the blank messages manually from the ISP website, though, then the rest of the email downloads via PM/SS just fine. Do you think I should try re-setting the corpus? I am a little scared to do this as I've never tinkered much with SS. I did clear the History which was fine but didn't solve the problem. My other solution would be to pay for spam filtering at the ISP end, which I really don't want to do. I hate that thing, I struggled with it years ago. I would much rather filter at my end. Thanks for any advice! --Anna ---------------------------------------------------------------------- Subject: Re: SpamSieve or spam download problem From: "Michael Tsai" <li...@mjtsai.com> Date: Tue, 5 May 2015 21:19:28 -0400 > SpamSieve and PowerMail have been working beautifully for me, since around > 2005 I think? Starting in mid-April I started getting apparent spam messages > with No Sender Name and No Subject, also no text that I can see, several of > these every day. PM/SS stall while downloading email that has even one of > these on the server. When I delete the blank messages manually from the ISP > website, though, then the rest of the email downloads via PM/SS just fine. > > Do you think I should try re-setting the corpus? I am a little scared to > do this as I've never tinkered much with SS. I did clear the History which > was fine but didn't solve the problem. Hi Anna, I don't think this is related to SpamSieve because it doesn't have any interaction with the mail server. It doesn't do anything until PowerMail has completed the download and sent it a message to analyze. You can tell for sure by turning off spam filtering in PowerMail and seeing if that helps. Another thing you could do is take a sample of PowerMail: <http://c-command.com/spamsieve/help/sending-in-a-sample-r> during the stall to record what it is doing. And CTM might be able to suggest a more PowerMail-specific way to log its communication with the mail server. --Michael -- Michael Tsai C-Command Software ---------------------------------------------------------------------- Subject: Re: SpamSieve or spam download problem From: "Anna Silliman" <a...@handsonenglish.com> Date: Tue, 5 May 2015 23:14:08 -0500 Thank you so much for these tips. I will poke around at it and report back later... --Anna Recently, Michael Tsai wrote: >> SpamSieve and PowerMail have been working beautifully for me, since >around 2005 I think? Starting in mid-April I started getting apparent >spam messages with No Sender Name and No Subject, also no text that I >can see, several of these every day. PM/SS stall while downloading email >that has even one of these on the server. When I delete the blank >messages manually from the ISP website, though, then the rest of the >email downloads via PM/SS just fine. >> >> Do you think I should try re-setting the corpus? I am a little >scared to do this as I've never tinkered much with SS. I did clear the >History which was fine but didn't solve the problem. > >Hi Anna, > >I don't think this is related to SpamSieve because it doesn't have any >interaction with the mail server. It doesn't do anything until PowerMail >has completed the download and sent it a message to analyze. You can >tell for sure by turning off spam filtering in PowerMail and seeing if >that helps. > >Another thing you could do is take a sample of PowerMail: > > <http://c-command.com/spamsieve/help/sending-in-a-sample-r> > >during the stall to record what it is doing. And CTM might be able to >suggest a more PowerMail-specific way to log its communication with the >mail server. > >--Michael > >-- >Michael Tsai >C-Command Software > > > ---------------------------------------------------------------------- End of powermail-discuss Digest