powermail-discuss Digest #3122 - Wednesday, May 6, 2015

  SpamSieve or spam download problem
          by "Anna Silliman" <a...@handsonenglish.com>
  Re: SpamSieve or spam download problem
          by "Michael Tsai" <li...@mjtsai.com>
  Re: SpamSieve or spam download problem
          by "Anna Silliman" <a...@handsonenglish.com>


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Subject: SpamSieve or spam download problem
From: "Anna Silliman" <a...@handsonenglish.com>
Date: Tue, 5 May 2015 18:09:39 -0500

Greetings--
    SpamSieve and PowerMail have been working beautifully for me, since around 
2005 I think? Starting in mid-April I started getting apparent spam messages 
with No Sender Name and No Subject, also no text that I can see, several of 
these every day. PM/SS stall while downloading email that has even one of these 
on the server. When I delete the blank messages manually from the ISP website, 
though, then the rest of the email downloads via PM/SS just fine.

    Do you think I should try re-setting the corpus? I am a little scared to do 
this as I've never tinkered much with SS. I did clear the History which was 
fine but didn't solve the problem.

    My other solution would be to pay for spam filtering at the ISP end, which 
I really don't want to do. I hate that thing, I struggled with it years ago. I 
would much rather filter at my end.

Thanks for any advice!
--Anna


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Subject: Re: SpamSieve or spam download problem
From: "Michael Tsai" <li...@mjtsai.com>
Date: Tue, 5 May 2015 21:19:28 -0400

>    SpamSieve and PowerMail have been working beautifully for me, since around 
> 2005 I think? Starting in mid-April I started getting apparent spam messages 
> with No Sender Name and No Subject, also no text that I can see, several of 
> these every day. PM/SS stall while downloading email that has even one of 
> these on the server. When I delete the blank messages manually from the ISP 
> website, though, then the rest of the email downloads via PM/SS just fine.
> 
>    Do you think I should try re-setting the corpus? I am a little scared to 
> do this as I've never tinkered much with SS. I did clear the History which 
> was fine but didn't solve the problem.

Hi Anna,

I don't think this is related to SpamSieve because it doesn't have any 
interaction with the mail server. It doesn't do anything until PowerMail has 
completed the download and sent it a message to analyze. You can tell for sure 
by turning off spam filtering in PowerMail and seeing if that helps.

Another thing you could do is take a sample of PowerMail:

    <http://c-command.com/spamsieve/help/sending-in-a-sample-r>

during the stall to record what it is doing. And CTM might be able to suggest a 
more PowerMail-specific way to log its communication with the mail server.

--Michael

-- 
Michael Tsai
C-Command Software


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Subject: Re: SpamSieve or spam download problem
From: "Anna Silliman" <a...@handsonenglish.com>
Date: Tue, 5 May 2015 23:14:08 -0500

Thank you so much for these tips. I will poke around at it and report back 
later...
--Anna

Recently, Michael Tsai wrote:

>>    SpamSieve and PowerMail have been working beautifully for me, since
>around 2005 I think? Starting in mid-April I started getting apparent
>spam messages with No Sender Name and No Subject, also no text that I
>can see, several of these every day. PM/SS stall while downloading email
>that has even one of these on the server. When I delete the blank
>messages manually from the ISP website, though, then the rest of the
>email downloads via PM/SS just fine.
>>
>>    Do you think I should try re-setting the corpus? I am a little
>scared to do this as I've never tinkered much with SS. I did clear the
>History which was fine but didn't solve the problem.
>
>Hi Anna,
>
>I don't think this is related to SpamSieve because it doesn't have any
>interaction with the mail server. It doesn't do anything until PowerMail
>has completed the download and sent it a message to analyze. You can
>tell for sure by turning off spam filtering in PowerMail and seeing if
>that helps.
>
>Another thing you could do is take a sample of PowerMail:
>
>    <http://c-command.com/spamsieve/help/sending-in-a-sample-r>
>
>during the stall to record what it is doing. And CTM might be able to
>suggest a more PowerMail-specific way to log its communication with the
>mail server.
>
>--Michael
>
>--
>Michael Tsai
>C-Command Software
>
>
>



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