powermail-discuss Digest #2650 - Monday, June 18, 2007
PM Looking for Adobe Illustrator
by "Anthony Sanna" <[EMAIL PROTECTED]>
Re: PM Looking for Adobe Illustrator
by "Wayne Brissette" <[EMAIL PROTECTED]>
Re: PM Looking for Adobe Illustrator
by "Jim Pistrang" <[EMAIL PROTECTED]>
Re: PM Looking for Adobe Illustrator
by "Anthony Sanna" <[EMAIL PROTECTED]>
Re: PM Quits Now
by "T.L. Miller" <[EMAIL PROTECTED]>
Re: PM Quits Now
by "Bruce Barrett" <[EMAIL PROTECTED]>
Re: PM Looking for Adobe Illustrator
by "Anthony Sanna" <[EMAIL PROTECTED]>
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Subject: PM Looking for Adobe Illustrator
From: "Anthony Sanna" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 09:25:17 -0500
I have had a very perplexing problem on a PowerMail install that has
been there for years, although the user has worked around it, all this
time. Now it needs to be gone.
It used to be that when PM started to download mail (most likely
triggered by attachments), it would auto-open Adobe Illustrator. It
was very annoying, since, at that time, the older version of Illustrator
on this computer would "Unexpectedly Quit", leading to looping dialog
boxes in and out of PM. Illustrator wasn't used, so I removed it from
the computer, and ever since then the user has just been clicking
Cancel, over and over again, as PowerMail asked "Where is Adobe
Illustrator 10?"
I just set this user up on a new Mac, and it is embarrassing to see a
"Choose Application" dialog pop up 20 or 30 times in a row while
PowerMail fetches mail. I had assumed that this was a file-mapping bug
(if that's the word for it) in some System file, since nowhere in PM can
I find a preference for file-mapping, but it migrated with PM to the new Mac.
If it is a PM preference, the next question would be which one? I find
a User Prefs in Library/Mail/PowerMail Files, and there are two files,
com.ctmdev.PowerMail.plist and PowerMail Prefs in the user Preferences
folder. Which one does what?
Tony
--
Anthony R. Sanna
SACO Foods, Inc.
1-800-373-7226
[EMAIL PROTECTED]
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Subject: Re: PM Looking for Adobe Illustrator
From: "Wayne Brissette" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 10:41:09 -0400 (EDT)
This sounds more like an AppleScript issue. Do you have any filters that use
AppleScripts? If so, does one look for Illustrator? That would be my first
guess. Look and see what filters are running. Turn them all off as a test and
slowly add them back. See which one causes the problem, then go from there.
Wayne
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Subject: Re: PM Looking for Adobe Illustrator
From: "Jim Pistrang" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 10:41:05 -0400
Hi Anthony,
>I just set this user up on a new Mac, and it is embarrassing to see a
>"Choose Application" dialog pop up 20 or 30 times in a row while
>PowerMail fetches mail. I had assumed that this was a file-mapping bug
>(if that's the word for it) in some System file, since nowhere in PM can
>I find a preference for file-mapping, but it migrated with PM to the new Mac.
This is pretty strange. Did you do a clean install of PM on the new
Mac, or did you copy everything over from the old?
Could it be a Mail Filter that is triggering this?
I would try a clean install, then just move in the old mail & address
databases, and see if the problem persists.
hth
Jim
--
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network
413-256-4569
<http://www.jpcr.com>
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Subject: Re: PM Looking for Adobe Illustrator
From: "Anthony Sanna" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 10:42:21 -0500
>This sounds more like an AppleScript issue. Do you have any filters that
>use AppleScripts? If so, does one look for Illustrator? That would be my
>first guess. Look and see what filters are running. Turn them all off as
>a test and slowly add them back. See which one causes the problem, then
>go from there.
Clean install, but moved user files. I narrowed it down to the Setup
Database file in the PowerMail Files folder in the User/Library. You
may be right about an errant action or script. Checking now.
Tony
--
Anthony R. Sanna
SACO Foods, Inc.
1-800-373-7226
[EMAIL PROTECTED]
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Subject: Re: PM Quits Now
From: "T.L. Miller" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 11:43:19 -0400
On 6/15/07, at 11:02 AM, PowerMail Engineering [EMAIL PROTECTED] said:
>If you want to keep Safari 3.0, you can disable the "HTML reader" in
>PowerMail's preferences.
PM quit on me once after disabling the HTML reader, so I decided to
start using safari 2.0 again. I found 2.01 at Apple's website, but it
wouldn't install on 10.4.9. Luckily I hadn't put 3.0 on my wife's Mac,
so I got 2.04 from it.
Tom Miller
..................................................
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...................................................
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Subject: Re: PM Quits Now
From: "Bruce Barrett" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 09:02:30 -0700
running the 3.0 uninstaller will restore 2.x as well. If you deleted te
3.0 dmg just download again.
--
Bruce Barrett See my website at: http://www.brucebarrett.com
As T.L. Miller wrote...
>On 6/15/07, at 11:02 AM, PowerMail Engineering [EMAIL PROTECTED] said:
>
>>If you want to keep Safari 3.0, you can disable the "HTML reader" in
>>PowerMail's preferences.
>
>PM quit on me once after disabling the HTML reader, so I decided to
>start using safari 2.0 again. I found 2.01 at Apple's website, but it
>wouldn't install on 10.4.9. Luckily I hadn't put 3.0 on my wife's Mac,
>so I got 2.04 from it.
>
>
>Tom Miller
>..................................................
>"The only time we see the middle of the road is as
>we run from side to side." R.O.Clark
>...................................................
>
>
>
>
>
>
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Subject: Re: PM Looking for Adobe Illustrator
From: "Anthony Sanna" <[EMAIL PROTECTED]>
Date: Mon, 18 Jun 2007 12:51:57 -0500
>Could it be a Mail Filter that is triggering this?
Since it seems that the problem comes and goes with the file Setup
Database, you might be right, but all of the mail filters just file
messages in various incoming folders, with the exception of SpanSieve's
filters, and I could see nothing in SpamSieve that would launch Illustrator.
Question, shouldn't SS open with PM? I thought that after the first
time you manually opened SS with PM that it would automatically do it
from then on. This new install doesn't, it seems.
Tony
--
Anthony R. Sanna
SACO Foods, Inc.
1-800-373-7226
[EMAIL PROTECTED]
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End of powermail-discuss Digest
