powermail-discuss Digest #2830 - Sunday, March 21, 2010

  Re(2): Anyone at home?
          by "Raphaël PAREJO" <raphael.par...@gmail.com>
  Re: Anyone at home?
          by "MB" <digital.disc...@gmail.com>
  Re: Anyone at home? Yep.
          by "MB" <digital.disc...@gmail.com>
  Re: Anyone at home?
          by "Tobias Jung" <new...@tobiasjung.net>
  Re: Anyone at home?
          by "MB" <digital.disc...@gmail.com>
  Re: set status to "sent" script doesn't work in PM  6.03 - bug?
          by "Graham B" <grah...@netspace.net.au>
  Re: set status to "sent" script doesn't work in PM  6.03 - bug?
          by "MB" <digital.disc...@gmail.com>
  Re: say what? TEST
          by "Jay S" <medi...@doing180.com>
  Re: Anyone at home?
          by "Florian Fürst" <ffmu...@ffmusik.de>
  Re: PM  Truncates Text String
          by "Giovanni Andreani" <giovanni.andre...@poste.it>
  Formated text in signatures
          by "Raphaël PAREJO" <raphael.par...@gmail.com>
  trying to fix pop gmail problems - report
          by "MB" <digital.disc...@gmail.com>
  Re: trying to fix pop gmail problems - report
          by "Tom Bulat" <tombu...@atlanticbb.net>
  Re: trying to fix pop gmail problems - report
          by "Tom Bulat" <t...@dandeliondigital.com>
  Re: trying to fix pop gmail problems - report, solution in sight
          by "MB" <digital.disc...@gmail.com>
  Re(2): trying to fix pop gmail problems - report, solution in sight
          by "CTM info" <ctm-li...@ctmdev.com>
  Re: trying to fix pop gmail problems - report, solution in sight
          by "MB" <digital.disc...@gmail.com>


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Subject: Re(2): Anyone at home?
From: "Raphaël PAREJO" <raphael.par...@gmail.com>
Date: Sat, 20 Mar 2010 20:18:24 +0100

Hello alls!

It is not a "special" case... As researcher and membre of 8 proefiona
associations and groups, I receive a lot of messages. I've choosed
PowerMail for these reasons... Back up posibilities are poor...

Best regards.

--
Raphaël Parejo

Le/el/ Fri, 19 Mar 2010 14:37:09 +0100 Tobias Jung
(new...@tobiasjung.net) m'a écrit / me escribió :

>MB <digital.disc...@gmail.com> wrote (Fri, 19 Mar 2010 13:54:25 +0100):
>
>> At the outset of using Gmail in PowerMail on 2 different accounts I
>> attempted to download every message for both accounts, which PowerMail
>> and the server wisely choose to do in chunks of a few hundred
>> messages**. I left them all on the server I think, but I'm not sure
>> actually. After many rechecks all messages actually were downloaded on
>> one account at least. The other problem-affected account stil haven't
>> got all messages even as I set it to redownload every message (currently
>> 4000+) at one point.
>> (...)
>>> I assume there is either a problem with your special settings or
>>> somewhere else.
>> There's nothing special about them.
>
>You've got thousands of messages on a POP server?
>Well, I'd call that special...
>
>Don't get me wrong, I'm not saying that an email client doesn't need to
>be able to handle such an amount of messages. It is, in my opinion, a
>special case nonetheless which might explain why no one else seems to
>have the problem you do.
>
>Kind regards,
>Tobias Jung
>
>
>



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Subject: Re: Anyone at home?
From: "MB" <digital.disc...@gmail.com>
Date: Sat, 20 Mar 2010 21:24:27 +0100

Tobias Jung said:

>> Welcome to the 21st century! Or the information age or whatever.
>
>Sorry I tried to help.
>Won't happen again.

If you're claiming I'm mistaken in my basic assumptions how POP should
work - based on 26 years of POP mail, then I would welcome your
conclusions if you support the data to make them viable. You didn't.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


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Subject: Re: Anyone at home? Yep.
From: "MB" <digital.disc...@gmail.com>
Date: Sat, 20 Mar 2010 21:25:40 +0100

Bill Schjelderup said:

>that's my 2 cents worth.


It was a thoughtful response at any rate. Thanks.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


----------------------------------------------------------------------

Subject: Re: Anyone at home?
From: "Tobias Jung" <new...@tobiasjung.net>
Date: Sat, 20 Mar 2010 22:36:27 +0100

MB <digital.disc...@gmail.com> wrote (Sat, 20 Mar 2010 21:24:27 +0100):

>>> Welcome to the 21st century! Or the information age or whatever.
>>
>> Sorry I tried to help.
>> Won't happen again.
>
> If you're claiming I'm mistaken in my basic assumptions how POP should
> work - based on 26 years of POP mail, then I would welcome your
> conclusions if you support the data to make them viable. You didn't.

I didn't claim anything at all nor did I provide any conclusions.
I merely tried to guess why you experience problems no one else seems to have.

In fact, I even pointed out that
> I'm not saying that an email client doesn't need to
> be able to handle such an amount of messages

And your response is to mock me.
So, you can be happy now: I won't bother you again.

TJ



----------------------------------------------------------------------

Subject: Re: Anyone at home?
From: "MB" <digital.disc...@gmail.com>
Date: Sat, 20 Mar 2010 23:06:08 +0100

Tobias Jung said:

>I didn't claim anything at all nor did I provide any conclusions.

Your conclusion was - and is as I understand it - that "thousands of
messages" can only cause problems with POP. Something you have argued in
the past in other threads, displaying also then your lack of
understanding that others may have other needs, expectations and
experiences different from yourself. To simply say that "hey, is that
really a problem?", which you efecctively have, and not offer any
thoughts on how to solve the problem or at least thought give a
perspective is not helping, that is being unhelpful by definition.
Unless (!), you actually do know something about why whatever you say
isn't a problem or why it's a problem that can only be expected within
the parameters of the technology used. Which doesn't seem to be the case.

>And your response is to mock me.
There is no mock. I merely tried to point out that to have thousands of
messages left at the server is the norm these days. People want their
email with POP, IMAP, iPhone or whatever they have got. To delete them
means not being able to get to it from the other platforms.

>So, you can be happy now: I won't bother you again.
You keep repeating that. What is it that you really want to say?



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


----------------------------------------------------------------------

Subject: Re: set status to "sent" script doesn't work in PM  6.03 - bug?
From: "Graham B" <grah...@netspace.net.au>
Date: Sun, 21 Mar 2010 09:28:47 +1100

This script works fine here, I used it twice yesterday and there was no
attempt to send the message. I don't use it often, but cannot recall any
effort to send the message when I have changed it's status

I'm on PM 6.0.3 (4609), 10.5.8 on a G5 Dual 2.0 with 6GB / 1TB

Graham B

>
>
>Whenever I have used the script "set status to "sent" " PM still wants
>to send it. So obviously PM 6.03 doesn't respect the change that
>seemingly took place. I looked in the PM script dictionary and there's
>still a status property of a message that doesn't appear to be read-only
>and of the possible values are "sent". Considering this script is
>delivered with PM (inside the application) I'm wondering what could be
>going on. Ideas?
>
>MB
>
>Technoids:
>PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB
>
>



----------------------------------------------------------------------

Subject: Re: set status to "sent" script doesn't work in PM  6.03 - bug?
From: "MB" <digital.disc...@gmail.com>
Date: Sat, 20 Mar 2010 23:37:22 +0100

Graham B said:

>This script works fine here, I used it twice yesterday and there was no
>attempt to send the message. I don't use it often, but cannot recall any
>effort to send the message when I have changed it's status


Thanks Graham. Good to know. I have never had a problem with this script
before either. Reinstalling PowerMail.


----------------------------------------------------------------------

Subject: Re: say what? TEST
From: "Jay S" <medi...@doing180.com>
Date: Sat, 20 Mar 2010 19:36:37 -0700


> Subject: say what? TEST
> From: "MB" <digital.disc...@gmail.com>
> Date: Wed, 3 Mar 2010 17:11:37 +0100
>
> I received no messages since january, so checking if this turns up.
>

That's funny, because I unsubscribed from this list a few years ago
after moving to Thunderbird [because of PM database issues that are
still unresolved], and my address keeps being returned to the list! It
isn't that I'm being resubscribed, but rather that a list server problem
periodically sends the Digest version to many former subscribers who
have expressly unsubscribed from the list. It's fun to periodically see
what is being discussed on the list, but it does nothing to restore
confidence in CTM.

---Jay

----------------------------------------------------------------------

Subject: Re: Anyone at home?
From: "Florian Fürst" <ffmu...@ffmusik.de>
Date: Sun, 21 Mar 2010 08:45:48 +0100

Unsubscibe
Am 20.03.2010 um 21:24 schrieb MB:

> Tobias Jung said:
>
>>> Welcome to the 21st century! Or the information age or whatever.
>>
>> Sorry I tried to help.
>> Won't happen again.
>
> If you're claiming I'm mistaken in my basic assumptions how POP should
> work - based on 26 years of POP mail, then I would welcome your
> conclusions if you support the data to make them viable. You didn't.
>
>
>
> MB
>
> Technoids:
> PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB /  
> 1TB
>
>
>

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
ff-musikbüro
Florian Fürst
Zum Bühl 8
D-79875 Dachsberg
T. +49-7755-91012
M. +49-179-9230923
F. +49-1805-48200-13710
eMail ffmu...@ffmusik.de
www.ffmusik.de
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::





----------------------------------------------------------------------

Subject: Re: PM  Truncates Text String
From: "Giovanni Andreani" <giovanni.andre...@poste.it>
Date: Sun, 21 Mar 2010 11:37:02 +0100

Thank you for the info Jérôme,
I'll work around it, meanwhile I resolved the problem with a forward
from the server side.

Giovanni

>Giovanni Andreani wrote:
>
>>I've just added a new mail account that has a quite long domain name. In
>>the "Mail Accounts" window > Receiving tab > Incoming mail server field
>>I've inserted the "pop3." prefix followed by a 34 character string.
>
>There is a limit of 77 characters for the "user account ID" concatenated
>with "incoming mail server". So, if your user account ID is 45
>characters long and the incoming mail server 39 characters longs, you
>can't use them in PowerMail. One solution would be to put the IP address
>instead of the hostname, or to create a DNS alias for this hostname.
>
>
>Jérôme - CTM Engineering
>
>
>---------------------------------------------------------------------
>   "I've used PowerMail for over 10 years; it is a simple, elegant program
>    that has made every necessary upgrade over the years in a nearly
>    transparent, flawless form.  It runs cleanly, never hogs resources, and
>    does exactly what I tell it to."
>  Beth Livingston, PowerMail user
>
>
>         Download a demo version from www.ctmdev.com
>---------------------------------------------------------------------
>
>



----------------------------------------------------------------------

Subject: Formated text in signatures
From: "Raphaël PAREJO" <raphael.par...@gmail.com>
Date: Sun, 21 Mar 2010 11:41:13 +0100

Hello!

Anether irritant point is the impossibility to use formated text in the
signatures section of PowerMail. And to save a formated text version and
text only one ?

When can the PowerMail team can improve this section?

In antoher way, I agree with those who apologize the lack of reactivity
of the PowerMail Team since two years when a user send a message through
the send remarks to CTM command features. I've never got an answer...

Thank you for your attention.

--
Raphaël Parejo
A french user of PowerMail since 13 years


----------------------------------------------------------------------

Subject: trying to fix pop gmail problems - report
From: "MB" <digital.disc...@gmail.com>
Date: Sun, 21 Mar 2010 12:59:42 +0100


So here's what I tried so far:

Pre-work: deleted pref files and the OS X cache for PM. Reinstalled
PowerMail 6.0.3 from a fresh download.

1-  I set PM to redownload all messages in my current DB and made a mail
filter that deletes all messages before x days - I haven't got any
messages since sep 13 2009 on this account - and all attachments before
that amount of days. I put the mail filter first of all no further
handling, turned off all schedules and started to download 600 messages
at a time - which is what the gmail service offers.

Result: PM downloads some hundred messages starting with the oldest from
2006 - there are many attachents, which I pointed to a new attachment
folder, not my old - and then it quits prematurely. It keeps
redownloading also the messages already received before it gives , up
again, and again and  - you get the picture. I had up to 10 duplicates
before I gave up this strategy.

2- I started a completely new and clean user environment. That is a
*totally fresh* DB (prework repeated). I set up just the problem gmail
account including to redownload all remaining messages.

Result: PM downloads nothing, just as before. Nothing at all. Not even
one message. As far as PM is concerned there are no new messages. Even
in a new fresh user environment.

Conclusions: As my other account (this) does work without any problems,
there must be something with the problem account that for whatever
reason doesn't play with PowerMail. But works with at least one other client:

3- In contrast:

I started Mail, wrote in my email address. The account was
autoconfigured. I made adjustments in the prefs to leave messages on server.
30 minutes later all my messages inlcuding attachments had been
downloaded and is up to date. Zero problems. In addition Mail gave me
300k/s speeds where I usually am glad to see PM doing 2 digit speeds ( I
have 8mbit).

Comments?

I'm not going to use Mail from now on, but this acting up on PowerMails
part is getting quite tiresome.
For one thing, in this kind of situation, PowerMails lack of logging or
details about connections must be considered to be a big, big minus. How
can a user be expected to diagnose faulty connections with no tools? And
in practical terms for me so far, no support or encouragement from CTM
to identify the problem. I think I bugreported this 3 times over the
years. Maybe it got lost in the mail. I'd do a bug report again, but I
really don't have any new data besides the above that could be of help.






MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


----------------------------------------------------------------------

Subject: Re: trying to fix pop gmail problems - report
From: "Tom Bulat" <tombu...@atlanticbb.net>
Date: Sun, 21 Mar 2010 10:04:47 -0400



>Pre-work: deleted pref files and the OS X cache for PM. Reinstalled
>PowerMail 6.0.3 from a fresh download.

I've gone through a number of bad days in the recent past, struggling
with mail problems and PM 6.0.3 quitting.

Either I missed it or else you haven't mentioned any of your settings in
the mail accounts.

I had to drastically change my settings to get my Powermail working again.

I eventually did, but it was a lot of work. Far from auto-configure.

So long for now, TOM


----------------------------------------------------------------------

Subject: Re: trying to fix pop gmail problems - report
From: "Tom Bulat" <t...@dandeliondigital.com>
Date: Sun, 21 Mar 2010 10:05:07 -0400



>Pre-work: deleted pref files and the OS X cache for PM. Reinstalled
>PowerMail 6.0.3 from a fresh download.

I've gone through a number of bad days in the recent past, struggling
with mail problems and PM 6.0.3 quitting.

Either I missed it or else you haven't mentioned any of your settings in
the mail accounts.

I had to drastically change my settings to get my Powermail working again.

I eventually did, but it was a lot of work. Far from auto-configure.

So long for now, TOM




----------------------------------------------------------------------

Subject: Re: trying to fix pop gmail problems - report, solution in sight
From: "MB" <digital.disc...@gmail.com>
Date: Sun, 21 Mar 2010 15:55:57 +0100

Tom Bulat said:

>Either I missed it or else you haven't mentioned any of your settings in
>the mail accounts.
It was mentioned in an offtopic thread. But I should have included those
of course. They are:


POP3
email address: my complete address
Real Name: My name with one umlaut
id: just the part before "@"
incoming: pop.gmail.com
pw: saved in keychain
Use secure connection on a dedicated secure port: 995 (Use port checked)
Leave copies of retrieved messages on the server
Retrieve messages keft on server again: tried both checked and unchecked
Outgoing: authenticate (same as ingoing)
Use secure connection on a dedicated secure port: 465 (Use port checked)

On gmail.com the Status is: POP is enabled for all mail that has arrived
since 12/19/06

However, I renewed the settings for enabling POP also for messages that
have been already downloaded. This is a possible culprit. PM and gmail
obviously don't agree on what messages that have been downloaded because
of PM prematurely disconnecting and the gmail servers may have recorded
that all messages have been offered already and missed that the
connection was dropped.

This would have been much easier to troubleshoot if PowerMail had
connection error logging and proper duplicate message handling. But this
can be the solution possibly.

If I can get my remove duplicate script working again after
redownloading all messages and dumping all the old ones that I already
should have, I might be able to solve this in the end.

PowerMail prematurely dropping connections (long, long standing problem
on many different nets and different Macs) remain a problem that must be
solved or I can't continue to use Powermail.




----------------------------------------------------------------------

Subject: Re(2): trying to fix pop gmail problems - report, solution in sight
From: "CTM info" <ctm-li...@ctmdev.com>
Date: Sun, 21 Mar 2010 16:42:27 +0100

Michael,

The only way for us to move forward on this, and we do want to get down
to the bottom of what causes this, is to reproduce it on this end and
run the application under the source debugger.

In order to do so, please send and emptied and compacted set of database
files:

Address Database
Message Database
Server-side Database
Setup Database
User Prefs

inside a zip file to us by private mail. We will, in confidence with
regard to your data, attempt to reproduce the fetch crash and find the
error source. My impression is that PowerMail may be stumbling on an ill-
formatted message on the server side that doesn't cause Mail to hiccup,
but it could also be an issue with SSL as well (unless you've tried
turning that off).

Once this is done here, we will communicate back to you via private e-mail.

Kind regards,

jean michel/ctm qa

On Sun, 21 Mar 2010 15:55:57 +0100, MB <digital.disc...@gmail.com> wrote:

>Tom Bulat said:
>
>>Either I missed it or else you haven't mentioned any of your settings in
>>the mail accounts.
>It was mentioned in an offtopic thread. But I should have included those
>of course. They are:
>
>
>POP3
>email address: my complete address
>Real Name: My name with one umlaut
>id: just the part before "@"
>incoming: pop.gmail.com
>pw: saved in keychain
>Use secure connection on a dedicated secure port: 995 (Use port checked)
>Leave copies of retrieved messages on the server
>Retrieve messages keft on server again: tried both checked and unchecked
>Outgoing: authenticate (same as ingoing)
>Use secure connection on a dedicated secure port: 465 (Use port checked)
>
>On gmail.com the Status is: POP is enabled for all mail that has arrived
>since 12/19/06
>
>However, I renewed the settings for enabling POP also for messages that
>have been already downloaded. This is a possible culprit. PM and gmail
>obviously don't agree on what messages that have been downloaded because
>of PM prematurely disconnecting and the gmail servers may have recorded
>that all messages have been offered already and missed that the
>connection was dropped.
>
>This would have been much easier to troubleshoot if PowerMail had
>connection error logging and proper duplicate message handling. But this
>can be the solution possibly.
>
>If I can get my remove duplicate script working again after
>redownloading all messages and dumping all the old ones that I already
>should have, I might be able to solve this in the end.
>
>PowerMail prematurely dropping connections (long, long standing problem
>on many different nets and different Macs) remain a problem that must be
>solved or I can't continue to use Powermail.
>
>
>
>



----------------------------------------------------------------------

Subject: Re: trying to fix pop gmail problems - report, solution in sight
From: "MB" <digital.disc...@gmail.com>
Date: Sun, 21 Mar 2010 16:59:03 +0100

CTM info said:

>The only way for us to move forward on this, and we do want to get down
>to the bottom of what causes this, is to reproduce it on this end and
>run the application under the source debugger.

Thanks for the offer. I'll get back to you on the matter later.


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