powermail-discuss Digest #2603 - Tuesday, April 10, 2007
Re(2): locking PowerMail on download
by "Alan Harper" <[EMAIL PROTECTED]>
Re(2): locking PowerMail on download
by "Alan Harper" <[EMAIL PROTECTED]>
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Subject: Re(2): locking PowerMail on download
From: "Alan Harper" <[EMAIL PROTECTED]>
Date: Tue, 10 Apr 2007 06:25:16 -0700
As I said, PowerMail locks up. Clicking on the X has no effect. What you
are seeing is different than what I am talking about.
Thx
On Mon, 2 Apr 2007 13:24:46 -0400 A-NO-NE Music said:
>I usually click on (X), which results in an ghost message. I use
>Download Now to see if it was a SPAM, and it is always has been.
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Subject: Re(2): locking PowerMail on download
From: "Alan Harper" <[EMAIL PROTECTED]>
Date: Tue, 10 Apr 2007 06:36:52 -0700
Jérôme
I wanted to isolate this for you, but so far I can't.
I just received two more emails like this today. My ISP uses Horde as a
web interface to email, and I did the following:
1) Confirm which message was causing the problem
2) Copy the offending email to another "folder" in Horde
3) Delete (and "purge") the offending message
4) Confirm that I could now download emails with the offending email removed
However, the problem is that if I now copy the email from the other
folder back to my In Box, POWERMAIL NO LONGER HANGS ON THE EMAIL.
I suspect that this is a problem with a malformed email (eg, malformed
headers) that are "fixed" when I copy the email from one folder to the other.
I will forward to Jérôme the offending emails privately, and I will
think about how I might be able to isolate them. FWIW, they appear to be
emails in Russian which don't correctly identify the character set used.
They do not appear to be spam, they are an "undelivered mail" message in
response to a spammer who is using my return address.
A
On Tue, 3 Apr 2007 11:13:11 +0200 PowerMail Engineering said:
>Alan Harper wrote:
>
>>I have not isolated the email in question--it will take some time
>>fiddling with the web-interface and I haven't had time to do so. What I
>>do right now is go to the web interface at my ISP and delete all the
>>spam in my inbox and then it works again.
>
>We would be very interested to get such a message, in order to reproduce
>and fix the problem.
>If you can't isolate the specific message causing the problem, maybe you
>can create a temporary account in another mail client (Apple Mail for
>example) then retrieve the messages there (make sure that this other
>mail client does not delete the message from the server, to avoid
>missing some messages in PowerMail); then if you send me the Apple Mail
>mailbox I can check if it contains a message that can cause problems in
>PowerMail.
>
>
>Jérôme - CTM Engineering
>
>
>---------------------------------------------------------------------
> "Powermail's search capabilities, already mind-boggling fast, seem to
> be even faster. You'll never say "I think I have that in an email
> somewhere," ever again. Because, you'll know in a half second."
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>
>
> Download a demo version from www.ctmdev.com
>---------------------------------------------------------------------
>
>
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End of powermail-discuss Digest
