Since those of us slated to get free upgrades won't be receiving manuals, can we buy the manuals? For a nominal fee? I don't think this is an unreasonable request.
----- Original Message ----- From: "Abd ulRahman Lomax" <[EMAIL PROTECTED]> To: "Protel EDA Forum" <[EMAIL PROTECTED]> Sent: Wednesday, March 10, 2004 1:45 PM Subject: Re: [PEDA] 2004 DXP Looks Great, > At 10:08 PM 3/9/2004, [EMAIL PROTECTED] wrote: > >If you do something a lot and it used to take 5 keystrokes (or mouse > >clicks) in 99SE but takes 20 in DXP, to me that is a HUGE problem. Even > >if the new feature is 100 times more powerful (as in the case of the DXP's > >inspector versus 99SE's global change), if it takes more effort to use the > >feature for the tasks that you do 99% of the time, the change is actually > >a huge step backwards not forward. > > This is exactly correct. Now, it is quite possible that once one knows > thoroughly how to best use DXP, instead of being 20 keystrokes, it is 7 or > 8. But this will take time, it essentially requires the user becoming an > expert. > > DXP has a problem. How badly it is hurting sales, I don't know, but I'd be > very surprised to find it isn't hurting. > > Now, users like Mr. Wasti have paid for DXP. He thus will have the latest > version (P2004). There is some time for Altium to recover from this gaffe > with respect to users like him. There is no good reason that DXP could not > be just as easy to use as P99SE, and that the usage shift should be so > painful. But it will take some work. > > The long-term solution to, not just this problem, but the whole class of > problems like this, will be better communication between users and Altium. > That communication is much better than it used to be, but it is primitive > compared to what it could be. I have some ideas about how to jump-start the > whole thing, it involves creating a user organization that powerfully and > effectively and safely represents the users, creating a means whereby > Altium can communicate with the users and the users can communicate with > Altium. Some companies might be afraid of a powerful organization of their > customers, but only companies who imagine that their customers are not > their friends but are like cattle to be herded would fear smart, organized > customers. > > Which would you rather work for, someone who is smart and well-organized, > or someone who is asleep and badly organized? And Altium works for its > customers. (Yes, it has a legal responsibility to its shareholders, but all > the revenue comes from customers. Knowing what the customers really want -- > not just the noisiest customers -- would have to be valuable information, > as well as advice from them, suggestions, and other resources that can come > from the large group that is the body of customers. If you can serve your > boss well, the boss is well advised to reward you! In a healthy business, > shareholders, employees, and customers are peers, voluntarily working > together for mutual benefit. If one of these classes is ignorant, or > ineffectual, all suffer, really.) > > The organizational ideas can be found, in an early draft, at > www.beyondpolitics.org The basic ideas involve the use of proxies for > representation -- no elections -- with proxies serving as filters between > the organization and its members. I.e., most members would see very little > hit on their time, only as they were motivated or inspired to devote more > time would they do this, it would not be an obligation. > > At one time I had planned to make a proposal to the user group along these > lines, but I was then hit with a tidal wave of responsibilities and a lot > of things have been delayed. > > > * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/[EMAIL PROTECTED] * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
