Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-15 Thread Wojciech Oborski

Just to drop something to a discussion about Access violation errors.
I posted the problem on this forum some 2 weeks ago and received no answer.
I also reported this to Protel - no answer too.

I paste here a part of that post:
--
Issue : Linking a document file which is within another database

When the user adds a link to an external file in a normal way - from the
menu File\Link Document or by right-clicking in Design Window (when in Folder
View) the dialog window appears - it seems impossible to point to a file
being inside another database.
But, when the user opens two databases, picks up a file from one ddb, drags
and drops it into another's ddb window, he may move, copy or LINK that file.
In that way a link to a file which is within another ddb is established.

I tried to use such links pointing to documents of several document-types:
Schematic, PCB, Text, Autocad Drawing and also (just curiosity) Schematic
Library, and it worked well for all of them EXCEPT ONE - Schematic document.
Trying to open one I get a message:
Access violation at address ... in module VCL50.BPL
---
I checked it on 3 computers: two running under WinNT4, thirtd - Windows98,
all have Protel99SE + SP6 installed (the other software is obviously
different) - the same results, only links to schematics do no open and
cause access violation errors.

And I had 2 questions:
1. Is it possible to link schematic document which resides within another ddb?
2. Is it safe using such links (DOES ANYBODY HAVE ANY EXPERIENCE documents
linked that way)?

But a few days after posting this query I tried it again on another computer
and guess what - everything worked very well. What's interesting is the fact
that this computer has exactly the same hardware as one of the other computers
I had checked before. And both are running under WinNT4, both have the same
service packs for NT and Protel. Just the other software is different.

Any guess, any idea, any comments?
Thanks in advance for any feedback.

Wojciech Oborski



* Tracking #: 061A5F1E5F84CC4687DFD05306EE9E60D84A56C8
*


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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-15 Thread John Williams

I think that the best way to sort it out would be to methodically go through
the debugging process of starting clean and then adding back elements one
at a time until it fails.  If it fails with a fresh install of the OS and
only Protel installed then you will need to start looking at hardware/driver
issues.

John Williams


- Original Message -
From: Dennis Saputelli [EMAIL PROTECTED]
To: Protel EDA Forum [EMAIL PROTECTED]
Sent: Friday, June 14, 2002 2:57 PM
Subject: Re: [PEDA] maybe related to ''Access violation'' problem


 i appreciate your response

 i also see a ODBCji32.dll, know anything about that?

 no virus checker

 already went thru uninstall/ install

 i haven't (yet) deleted/replaced the *99se* files, i guess that is next

 as i reported i don't get any error messages
 to repeat the problem when closing a DDB when several DDBs are open then
 the whole Protel session disappears and any DDBs with unsaved changes
 lose the changes
 i have not gotten file corruption or lost files, only work

 the machine is pretty young, i hate to reinstall the OS and all the apps

 do you think it could be a hardware (motherbd) problem?
 all the other apps seem ok





* Tracking #: 8FEB34C9DBEE4F4E9F74F5751E23FB5DCB07638F
*


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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-15 Thread Dennis Saputelli

all this time and i never noticed or used Link document
looks useful
i'll watch out for the schem issue

Dennis Saputelli


Wojciech Oborski wrote:
 
 Just to drop something to a discussion about Access violation errors.
 I posted the problem on this forum some 2 weeks ago and received no answer.
 I also reported this to Protel - no answer too.
 
 I paste here a part of that post:
 --
 Issue : Linking a document file which is within another database
 
 When the user adds a link to an external file in a normal way - from the
 menu File\Link Document or by right-clicking in Design Window (when in Folder
 View) the dialog window appears - it seems impossible to point to a file
 being inside another database.
 But, when the user opens two databases, picks up a file from one ddb, drags
 and drops it into another's ddb window, he may move, copy or LINK that file.
 In that way a link to a file which is within another ddb is established.
 
 I tried to use such links pointing to documents of several document-types:
 Schematic, PCB, Text, Autocad Drawing and also (just curiosity) Schematic
 Library, and it worked well for all of them EXCEPT ONE - Schematic document.
 Trying to open one I get a message:
 Access violation at address ... in module VCL50.BPL
 ---
 I checked it on 3 computers: two running under WinNT4, thirtd - Windows98,
 all have Protel99SE + SP6 installed (the other software is obviously
 different) - the same results, only links to schematics do no open and
 cause access violation errors.
 
 And I had 2 questions:
 1. Is it possible to link schematic document which resides within another ddb?
 2. Is it safe using such links (DOES ANYBODY HAVE ANY EXPERIENCE documents
 linked that way)?
 
 But a few days after posting this query I tried it again on another computer
 and guess what - everything worked very well. What's interesting is the fact
 that this computer has exactly the same hardware as one of the other computers
 I had checked before. And both are running under WinNT4, both have the same
 service packs for NT and Protel. Just the other software is different.
 
 Any guess, any idea, any comments?
 Thanks in advance for any feedback.
 
 Wojciech Oborski
 
 
 * Tracking #: 061A5F1E5F84CC4687DFD05306EE9E60D84A56C8
 *
 

-- 
___
www.integratedcontrolsinc.comIntegrated Controls, Inc.
   tel: 415-647-04802851 21st Street  
  fax: 415-647-3003San Francisco, CA 94110

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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-15 Thread Tony Karavidas

I think the only way to see something useful happen with ANY bug report for
P99SE is to have a  DXP beta tester try the same thing and see if it happens
there. This of course is not the DXP group, but I'm SURE there are several
members on this list beta testing DXP.

If a P99SE bug can be duplicated in DXP, it can be reported and fixed there.
I'm sure we will not see SP7 now that DXP is imminent.

Tony


 -Original Message-
 From: Wojciech Oborski [mailto:[EMAIL PROTECTED]]
 Sent: Saturday, June 15, 2002 3:57 AM
 To: Protel EDA Forum
 Subject: Re: [PEDA] maybe related to ''Access violation'' problem


 Just to drop something to a discussion about Access violation errors.
 I posted the problem on this forum some 2 weeks ago and received
 no answer.
 I also reported this to Protel - no answer too.

 I paste here a part of that post:
 --
 Issue : Linking a document file which is within another database

 When the user adds a link to an external file in a normal way - from the
 menu File\Link Document or by right-clicking in Design Window
 (when in Folder
 View) the dialog window appears - it seems impossible to point to a file
 being inside another database.
 But, when the user opens two databases, picks up a file from one
 ddb, drags
 and drops it into another's ddb window, he may move, copy or LINK
 that file.
 In that way a link to a file which is within another ddb is established.

 I tried to use such links pointing to documents of several document-types:
 Schematic, PCB, Text, Autocad Drawing and also (just curiosity) Schematic
 Library, and it worked well for all of them EXCEPT ONE -
 Schematic document.
 Trying to open one I get a message:
 Access violation at address ... in module VCL50.BPL
 --
 -
 I checked it on 3 computers: two running under WinNT4, thirtd - Windows98,
 all have Protel99SE + SP6 installed (the other software is obviously
 different) - the same results, only links to schematics do no open and
 cause access violation errors.

 And I had 2 questions:
 1. Is it possible to link schematic document which resides within
 another ddb?
 2. Is it safe using such links (DOES ANYBODY HAVE ANY EXPERIENCE documents
 linked that way)?

 But a few days after posting this query I tried it again on
 another computer
 and guess what - everything worked very well. What's interesting
 is the fact
 that this computer has exactly the same hardware as one of the
 other computers
 I had checked before. And both are running under WinNT4, both
 have the same
 service packs for NT and Protel. Just the other software is different.

 Any guess, any idea, any comments?
 Thanks in advance for any feedback.

 Wojciech Oborski


 
 * Tracking #: 061A5F1E5F84CC4687DFD05306EE9E60D84A56C8
 *
 



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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-14 Thread Dennis Saputelli

John Williams, here is what i have done so far (no joy)

i searched my machines for
ODBCjt32.dll

i found several different file dates but only 2 different versions under
the properties tab
a binary compare showed ones with same version number to be identical

machine P4 is working correctly with
ODBCjt32.dll
Tuesday, May 08, 2001, 5:00:00 AM
4.0.6019.0
Microsoft ODBC Desktop Driver Pack 3.5

machine G5 is also working correctly with
4.0.4403.2
size same
date is 6/14/2001

mahine G6 which is the problem machine has
4.0.6019.0

so i put
4.0.4403.2
on machine G6
i also deleted ODBCjt32.dll from \dllcache folder
so that the file only resided in \system32

i rebooted and verified the older version was still in place
we worked for a while and the problem has recurred exactly the same with
either of these files

so now i am at a dead end

what to do?
any ideas?
i have also sent all of this to protel

Dennis Saputelli

John Williams wrote:
 
 What is the version number/date of the file:
 
  ODBCjt32.dll
 
 in your \Winnt\System32 directory?
 
 In general, program installers will only replace files that are older than
 the ones they are trying to install.  If Protel 99SE requires an older
 version of this file (or other related files), you would need to manually
 replace the file with the older version.  Of course, this could be dangerous
 if other applications or other components of the OS require the newer
 version (affectionately known as dll Hell).
 
 John Williams
 
 - Original Message -
 From: Dennis Saputelli [EMAIL PROTECTED]
 To: Protel EDA Forum [EMAIL PROTECTED]
 Sent: Thursday, June 13, 2002 5:43 PM
 Subject: Re: [PEDA] maybe related to ''Access violation'' problem
 
 ...
  i suspected an MDAC issue (from reading this list) but the driver from
  MS won't install because it says the one we have is already current
 
 ...
 
  any ideas?
 
  Dennis Saputelli
 
 
 
 
 * Tracking #: 2018994D42706A46B884955C255B90CC9AFA2359
 *
 

-- 
___
www.integratedcontrolsinc.comIntegrated Controls, Inc.
   tel: 415-647-04802851 21st Street  
  fax: 415-647-3003San Francisco, CA 94110

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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-14 Thread John Williams

At this point, I would replace the ODBCjt32.dll file on G6 to restore it to
its original condition.

To eliminate the possibility that you have corrupted the Protel installation
itself:
Disable your virus checker.
Uninstall any Protel service packs using the Add/Remove Programs control
panel.
Uninstall Protel itself  using the Add/Remove Programs control panel.
Do a search in G6's \WINNT directory for all files that contain 99SE (set
the search string to *99SE*).  Move all found files to a backup directory
somewhere.  They contain all system configuration and user settings for
Protel.  Corruption/inconsistencies in these files can easily cause Protel
to crash.  Make sure that they are all removed from the \WINNT directory.
Reinstall Protel and service pack 6.
Do not add any third party servers.
Run Protel and retest using only Protel example DDB files.  Do not load any
of your own files.
If no access violation, try testing with your own DDB files.
If still no access violation, restore the *99SE* files that you saved and
test again.

If you get an access violation with a clean install of Protel, you might be
better off in the long run if you do a clean install of Win2K with sp2.  It
is definitely possible to get incompatible system files over time caused by
applications that attempt to upgrade selected system files for their own
use.  I recently installed the demo version of Protel 99SE on a laptop with
Win2k and it would consistently cause an access violation on exit.
Uninstalling and reinstalling Protel (including deletion of all .ini files)
did not resolve the problem.  Clean install of Win2K did solve it.

John Williams





 - Original Message -
From: Dennis Saputelli [EMAIL PROTECTED]
To: Protel EDA Forum [EMAIL PROTECTED]
Sent: Friday, June 14, 2002 12:51 PM
Subject: Re: [PEDA] maybe related to ''Access violation'' problem


 John Williams, here is what i have done so far (no joy)

 i searched my machines for
 ODBCjt32.dll

 i found several different file dates but only 2 different versions under
 the properties tab
 a binary compare showed ones with same version number to be identical

 machine P4 is working correctly with
 ODBCjt32.dll
 Tuesday, May 08, 2001, 5:00:00 AM
 4.0.6019.0
 Microsoft ODBC Desktop Driver Pack 3.5

 machine G5 is also working correctly with
 4.0.4403.2
 size same
 date is 6/14/2001

 mahine G6 which is the problem machine has
 4.0.6019.0

 so i put
 4.0.4403.2
 on machine G6
 i also deleted ODBCjt32.dll from \dllcache folder
 so that the file only resided in \system32

 i rebooted and verified the older version was still in place
 we worked for a while and the problem has recurred exactly the same with
 either of these files

 so now i am at a dead end

 what to do?
 any ideas?
 i have also sent all of this to protel






* Tracking #: 04C538F9B333D3498027E08E56DF9CAD8A5732CE
*


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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-14 Thread Dennis Saputelli

i appreciate your response

i also see a ODBCji32.dll, know anything about that?

no virus checker

already went thru uninstall/ install

i haven't (yet) deleted/replaced the *99se* files, i guess that is next

as i reported i don't get any error messages
to repeat the problem when closing a DDB when several DDBs are open then
the whole Protel session disappears and any DDBs with unsaved changes
lose the changes
i have not gotten file corruption or lost files, only work

the machine is pretty young, i hate to reinstall the OS and all the apps

do you think it could be a hardware (motherbd) problem?
all the other apps seem ok

Dennis Saputelli

John Williams wrote:
 
 At this point, I would replace the ODBCjt32.dll file on G6 to restore it to
 its original condition.
 
 To eliminate the possibility that you have corrupted the Protel installation
 itself:
 Disable your virus checker.
 Uninstall any Protel service packs using the Add/Remove Programs control
 panel.
 Uninstall Protel itself  using the Add/Remove Programs control panel.
 Do a search in G6's \WINNT directory for all files that contain 99SE (set
 the search string to *99SE*).  Move all found files to a backup directory
 somewhere.  They contain all system configuration and user settings for
 Protel.  Corruption/inconsistencies in these files can easily cause Protel
 to crash.  Make sure that they are all removed from the \WINNT directory.
 Reinstall Protel and service pack 6.
 Do not add any third party servers.
 Run Protel and retest using only Protel example DDB files.  Do not load any
 of your own files.
 If no access violation, try testing with your own DDB files.
 If still no access violation, restore the *99SE* files that you saved and
 test again.
 
 If you get an access violation with a clean install of Protel, you might be
 better off in the long run if you do a clean install of Win2K with sp2.  It
 is definitely possible to get incompatible system files over time caused by
 applications that attempt to upgrade selected system files for their own
 use.  I recently installed the demo version of Protel 99SE on a laptop with
 Win2k and it would consistently cause an access violation on exit.
 Uninstalling and reinstalling Protel (including deletion of all .ini files)
 did not resolve the problem.  Clean install of Win2K did solve it.
 
 John Williams
 
  - Original Message -
 From: Dennis Saputelli [EMAIL PROTECTED]
 To: Protel EDA Forum [EMAIL PROTECTED]
 Sent: Friday, June 14, 2002 12:51 PM
 Subject: Re: [PEDA] maybe related to ''Access violation'' problem
 
  John Williams, here is what i have done so far (no joy)
 
  i searched my machines for
  ODBCjt32.dll
 
  i found several different file dates but only 2 different versions under
  the properties tab
  a binary compare showed ones with same version number to be identical
 
  machine P4 is working correctly with
  ODBCjt32.dll
  Tuesday, May 08, 2001, 5:00:00 AM
  4.0.6019.0
  Microsoft ODBC Desktop Driver Pack 3.5
 
  machine G5 is also working correctly with
  4.0.4403.2
  size same
  date is 6/14/2001
 
  mahine G6 which is the problem machine has
  4.0.6019.0
 
  so i put
  4.0.4403.2
  on machine G6
  i also deleted ODBCjt32.dll from \dllcache folder
  so that the file only resided in \system32
 
  i rebooted and verified the older version was still in place
  we worked for a while and the problem has recurred exactly the same with
  either of these files
 
  so now i am at a dead end
 
  what to do?
  any ideas?
  i have also sent all of this to protel
 
 
 
 * Tracking #: 04C538F9B333D3498027E08E56DF9CAD8A5732CE
 *
 

-- 
___
www.integratedcontrolsinc.comIntegrated Controls, Inc.
   tel: 415-647-04802851 21st Street  
  fax: 415-647-3003San Francisco, CA 94110

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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-13 Thread Dennis Saputelli

so here is a real and growing problem (bug?) for us
(for the record (99SE SP6 Win2K Matrox G550 512M Ram)

we recently got a new box, a 1.8G P4 or something like that

the machine seems quite stable and happy and all of the software has
been freshly installed and comparable to other machines here

on that machine, where of course most of the work is done, the following
rather serious problem is occurring:

Open a DDB, do some work
Open another DDB and do some work
(2 is enough but also applies to more than 2 DDB's open)
switch to one of the projects and save the work
close that DDB
POOF!
the Protel session completely disappears and work in the unsaved DDB(s)
is lost!!!

This does not happen every time when closing DDB's but it happens a lot

it does not happen on the other machines at all - ever

the workaround for the moment is to be careful to save everything
everywhere before closing any DDB
then when the session disappears we just re-start Protel

the machine and the program seem stable on restart
there are no error message

i suspected an MDAC issue (from reading this list) but the driver from
MS won't install because it says the one we have is already current

we wiped the program from \Program Files and re-installed
(although we did not delete the ini files in \WINNT)
no improvement

we did a complete uninstall from Control Panel Add/Remove, service pack
and all figuring that would remove all software components
no improvement (again we left the ini's)

it is hard to believe that the ini files are involved and i don't want
to set those up again
it's almost as if the machine is too fast and something is happening out
of sequence

there isn't much other fancy software installed or running, no
anti-virus
and as mentioned the other machines are setup substantially the same but
they are a bit slower at 1.4G

any ideas?

Dennis Saputelli



* Tracking #: 510F6E46881BBF40A2208C6623BCC80E8B131417
*

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   tel: 415-647-04802851 21st Street  
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Re: [PEDA] maybe related to ''Access violation'' problem

2002-06-13 Thread John Williams

What is the version number/date of the file:

 ODBCjt32.dll

in your \Winnt\System32 directory?

In general, program installers will only replace files that are older than
the ones they are trying to install.  If Protel 99SE requires an older
version of this file (or other related files), you would need to manually
replace the file with the older version.  Of course, this could be dangerous
if other applications or other components of the OS require the newer
version (affectionately known as dll Hell).

John Williams



- Original Message -
From: Dennis Saputelli [EMAIL PROTECTED]
To: Protel EDA Forum [EMAIL PROTECTED]
Sent: Thursday, June 13, 2002 5:43 PM
Subject: Re: [PEDA] maybe related to ''Access violation'' problem


...
 i suspected an MDAC issue (from reading this list) but the driver from
 MS won't install because it says the one we have is already current

...

 any ideas?

 Dennis Saputelli






* Tracking #: 2018994D42706A46B884955C255B90CC9AFA2359
*


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