Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-10-23 Thread Jonathan Morris (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Jonathan Morris updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Jonathan Morris  
 
 
Fix Version/s: 
 PUP 6.0.3  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-09-28 Thread Enis Inan (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Enis Inan commented on  PUP-6702  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
 So the path we're choosing to go with here is to fix Puppet to "recognize" a Paused service. By "recognizing a Paused service", we mean that Puppet should be able to set it to the ":stopped" and ":running" states, respectively (i.e. "stopping" and "starting" a paused service should work). It does not mean managing a Paused service, so the existing ensure property will still only have ":running" and ":stopped" as allowable values.  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-09-26 Thread Enis Inan (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Enis Inan assigned an issue to Enis Inan  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Enis Inan  
 
 
Assignee: 
 Enis Inan  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-09-24 Thread Geoff Nichols (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Geoff Nichols updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Geoff Nichols  
 
 
Sprint: 
 Platform OS Kanban  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-08-21 Thread Sean McDonald (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Sean McDonald commented on  PUP-6702  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
 Blocked by PUP-5475  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-07-26 Thread Geoff Nichols (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Geoff Nichols assigned an issue to Unassigned  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Geoff Nichols  
 
 
Assignee: 
 Glenn Sarti  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-07-11 Thread Branan Riley (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Branan Riley updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Branan Riley  
 
 
Team: 
 Windows Platform OS  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-07-11 Thread Branan Riley (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Branan Riley updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Branan Riley  
 
 
Labels: 
 manage- service  service  type_and_provider windows  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-03-13 Thread Michael Smith (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Michael Smith commented on  PUP-6702  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
 The pxp-agent issue causing it to be suspended in the first place is being addressed in PA-1850.  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-03-13 Thread Owen Rodabaugh (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Owen Rodabaugh updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Owen Rodabaugh  
 
 
CS Priority: 
 Needs Priority Major  
 
 
CS Impact: 
 If openssl libraries( Because some of  a different version than ours) are installed in the Windows system folders then the  our windows agents(ex.  PXP  agent will ) use NSSM this bug prevents us from restarting those services via puppet code if they  fail to start . The workaround is to is to reorder the path or remove or replace those library files  in  other locations  the first place . This  has come up  bug combined  with  5-10x in  the  last few weeks, a very high rate of occurrence.   fact that PXP is what runs tasks requires customers to use puppet code with an exec(rather than service resources) or to manually intervene to get it running again  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-03-07 Thread Owen Rodabaugh (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Owen Rodabaugh updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Owen Rodabaugh  
 
 
CS Priority: 
 Major Needs Priority  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-02-12 Thread Craig Gomes (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Craig Gomes updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Craig Gomes  
 
 
Team: 
 Platform OS Windows  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-02-06 Thread Glenn Sarti (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Glenn Sarti commented on  PUP-6702  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
 Created PUP-8433 for the DLL issue.  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-02-06 Thread Craig Gomes (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Craig Gomes assigned an issue to Glenn Sarti  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-6702  
 
 
  Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
Change By: 
 Craig Gomes  
 
 
Assignee: 
 Glenn Sarti  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-02-03 Thread Ethan Brown (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Ethan Brown commented on  PUP-6702  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Windows service in Paused state cannot be managed   
 

  
 
 
 
 

 
 Yes Owen Rodabaugh, we have multiple issues grouped together here because the error message presented is the same. The puppet_agent upgrade issue where pxp-agent fails to restart due to OpenSSL libraries present on the system should be spun off into a new issue. This ticket was originally about something completely different.  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-02-01 Thread Owen Rodabaugh (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Owen Rodabaugh commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
Does this ticket need to be split into one about the SSL issue and another about the paused state? 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-23 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Michael Smith 
 
 
 

Priority:
 
 Normal Major 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-23 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
I'm not sure how to look into HEAT, but one of the things I notice with the installer from https://slproweb.com/products/Win32OpenSSL.html (which generally installs to C:\OpenSSL-Win32 or 64) is that it has a default option to Copy OpenSSL DLLs to the Windows system directory. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-23 Thread Ryan Murphy (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ryan Murphy commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
In my case, OpenSSL was installed to C:\Program Files\HEAT Software\HEAT\ThirdParty\OpenSSL 
One installer I saw for OpenSSL on windows defaults to C:\OpenSSL-Win32 
I think installing OpenSSL to C:\Windows or C:\Windows\system32 would be bad practice. Most vendors should know better not to actually install things in those locations. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-18 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
Yes, the problem description wasn't specific about where OpenSSL was located. If they were installed in C:\Windows or C:\Windows\system32, then PATH is insufficient. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-18 Thread Ethan Brown (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ethan Brown commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
As a follow-up, it looks like SetDllDirectory is not viable solution to our problem given the load order of statically linked libraries like openssl. Michael Smith found some good detail on the process bootstrapping in https://stackoverflow.com/questions/41392014/what-does-windows-do-before-main-is-called 
That said, I think we can use [application manifests](https://msdn.microsoft.com/en-us/library/windows/desktop/aa374191%28v=vs.85%29.aspx?f=255=-2147217396) to alter load behavior, but I think the XML manifest has to be a resource compiled into the library. Will have to do a bit more research on that, but if feasible, that seems better than re-working the installation layout right now. 
I believe the answer to your question about PATH Michael Smith is because PATH is searched after the system directory per the default LoadLibrary ordering described in my last comment. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
Josh Cooper I believe what you suggested is already done at https://github.com/puppetlabs/puppet-agent/blob/master/resources/windows/wix/service.pxp-agent.wxs.erb#L37. It looks like Puppet and sys/ruby were added as of puppet-agent 1.6.0. It's not clear to me why other openssl versions would be loaded ahead of our packaged version simply by being on PATH, since we ensure our binaries are at the head of PATH when starting the service. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Ethan Brown (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ethan Brown commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
With respect to loading libraries on Windows, the LoadLibrary docs cover the ordering of the search paths. You can introduce a search path before system32... 
 
The first directory searched is the directory containing the image file used to create the calling process (for more information, see the CreateProcess function). Doing this allows private dynamic-link library (DLL) files associated with a process to be found without adding the process's installed directory to the PATH environment variable. If a relative path is specified, the entire relative path is appended to every token in the DLL search path list. To load a module from a relative path without searching any other path, use GetFullPathName to get a nonrelative path and call LoadLibrary with the nonrelative path. For more information on the DLL search order, see Dynamic-Link Library Search Order. 
The search path can be altered using the SetDllDirectory function. This solution is recommended instead of using SetCurrentDirectory or hard-coding the full path to the DLL. 
If a path is specified and there is a redirection file for the application, the function searches for the module in the application's directory. If the module exists in the application's directory, LoadLibrary ignores the specified path and loads the module from the application's directory. If the module does not exist in the application's directory, LoadLibrary loads the module from the specified directory. For more information, see Dynamic Link Library Redirection.
 
I don't believe we can change the LoadLibrary call itself here, right? We can, however, change the ordering by calling SetDllDirectory to insert an app-specific load path. After the call, the modified ordering becomes: 
 
The SetDllDirectory function affects all subsequent calls to the LoadLibrary and LoadLibraryEx functions. It also effectively disables safe DLL search mode while the specified directory is in the search path. 
After calling SetDllDirectory, the standard DLL search path is: 
1. The directory from which the application loaded. 2. The directory specified by the lpPathName parameter. 3. The system directory. Use the GetSystemDirectory function to get the path of this directory. The name of this directory is System32. 4. The 16-bit system directory. There is no function that obtains the path of this directory, but it is searched. The name of this directory is System. 5. The Windows directory. Use the GetWindowsDirectory function to get the path of this directory. 6. The directories that are listed in the PATH environment variable.
 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Ryan Murphy (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ryan Murphy commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
Copying zlib1.dll is unnecessary if actually starting the service it appears, it was needed when I was trying to run the pxp-agent binary from command prompt for testing. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Ryan Murphy (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ryan Murphy commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
zlib1.dll copied from C:\program files\Puppet Labs\Puppet\sys\ruby\bin 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
The most straight-forward short-term fix may be to change where we're installing pxp-agent binaries. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Ryan Murphy (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ryan Murphy commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
I just confirmed that copying DLL's + openssl and curl from the puppet/bin directory to pxp-agent/bin and copying zlib1.dll from one of the ruby directories will allow the Puppet PXP Agent to start and I can remotely run Puppet from the console. 
   
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-17 Thread Ryan Murphy (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Ryan Murphy updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Ryan Murphy 
 
 
 

Attachment:
 
 screenshot-1.png 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-16 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
I'll have to look into that. Last I checked, there wasn't a way to make PATH override system32; I think the only thing that works is to put the binaries in the same directory. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-16 Thread Josh Cooper (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Josh Cooper commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
The pxp-agent service should be configuring its PATH so that our vendored openssl takes precedence over any directory including system32. Please file a pxp-agent ticket if there isn't one already. /cc Michael Smith, Alex Dreyer 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-16 Thread Owen Rodabaugh (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Owen Rodabaugh updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Owen Rodabaugh 
 
 
 

Method Found:
 
 Customer Feedback 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-16 Thread Owen Rodabaugh (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Owen Rodabaugh updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Owen Rodabaugh 
 
 
 

CS Priority:
 
 Needs Priority Major 
 
 
 

CS Impact:
 
 If openssl libraries(of a different version than ours) are installed in the Windows system folders then the PXP agent will fail to start. The workaround is to is to reorder the path or remove or replace those library files in other locations. This has come up with 5-10x in the last few weeks, a very high rate of occurrence.  
 
 
 

CS Severity:
 
 4 - Major 
 
 
 

CS Business Value:
 
 5 - $$ 
 
 
 

CS Frequency:
 
 3 - 25-50% of Customers 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-15 Thread Paul Schaffer (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Paul Schaffer updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Paul Schaffer 
 
 
 

CS Priority:
 
 Needs Priority 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2018-01-15 Thread Paul Schaffer (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Paul Schaffer updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Paul Schaffer 
 
 
 

Affects Version/s:
 
 PUP 4.10.4 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2017-10-10 Thread Adam Buxton (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Adam Buxton commented on  PUP-6702 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 
 
Nathanael Cole I sooke to a customer yesterday who reckognised it is an issue with having anlternative version of Libraries PCP relies upon in path.  
 
 
 
 
 
 
It dawned on me that the pxp-agent uses openssl and we also have windows modules which use openssl libraries. 
 
 
 
 
Once I removed these from PATH the pxp-agent ran up ok. 
 
 
 
 
Namely, the libeay32.dll, libss32.dll and ssleay32.dll
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2017-05-16 Thread Maggie Dreyer (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Maggie Dreyer updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Maggie Dreyer 
 
 
 

Labels:
 
 manage-service  triaged 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2016-09-22 Thread Moses Mendoza (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Moses Mendoza updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Moses Mendoza 
 
 
 

Labels:
 
 manage-service 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2016-09-20 Thread Geoff Nichols (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Geoff Nichols updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Geoff Nichols 
 
 
 

Sprint:
 
 AP Triage 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2016-09-15 Thread Geoff Nichols (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Geoff Nichols updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Geoff Nichols 
 
 
 

Sub-team:
 
 Platforms 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2016-09-14 Thread Glenn Sarti (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Glenn Sarti updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Change By:
 
 Glenn Sarti 
 
 
 

Sub-team:
 
 Platforms 
 
 
 

Sprint:
 
 APS Triage 
 
 
 
 
 
 
 
 
 
  When a service is in the Paused state; it's 'ensure' property cannot be managed by PuppetNote that for our own services that use nssm; nssm has a characteristic that it uses the "Paused" service state for a service that has reached a fault state (see https://nssm.cc/usage )*To reproduce:* * Install puppet-agent * Ensure pxp-agent service is stopped in services.msc * Ensure the ProgramData/PuppetLabs/pxp-agent/etc/pxp-agent.conf file is renamed or deleted * Run _puppet resource service pxp-agent ensure=running_The service will now be in the paused state. Attempting _puppet resource service pxp-agent ensure=stopped_ will echo back ensure=stopped , but services.msc will show the service as still paused. Attempting _puppet resource service pxp-agent ensure=running_ will return an error:{noformat}C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Puppet>puppet resource service pxp-agent ensure=runningError: Cannot start pxp-agent, error was: Execution of 'C:/Windows/system32/net.exe start pxp-agent' returned 2: The requested service has already been started.More help is available by typing NET HELPMSG 2182.Wrapped exception:Execution of 'C:/Windows/system32/net.exe start pxp-agent' returned 2: The requested service has already been started.More help is available by typing NET HELPMSG 2182.Error: /Service[pxp-agent]/ensure: change from stopped to running failed: Cannot start pxp-agent, error was: Execution of 'C:/Windows/system32/net.exe start pxp-agent' returned 2: The requested service has already been started.More help is available by typing NET HELPMSG 2182.{noformat}Outside of Puppet, the service can be stopped by simply using the Stop option in services.msc*Expected behaviour:* * The "Paused" state should be understood by Puppet for a Windows service resource. Or at least; Puppet should actually stop a service in the "Paused" state when ensure=stopped is applied. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PUP-6702) Windows service in Paused state cannot be managed

2016-09-14 Thread James Stocks (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 James Stocks created an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Puppet /  PUP-6702 
 
 
 
  Windows service in Paused state cannot be managed  
 
 
 
 
 
 
 
 
 

Issue Type:
 
  Bug 
 
 
 

Affects Versions:
 

 PUP 4.6.2 
 
 
 

Assignee:
 

 Unassigned 
 
 
 

Components:
 

 Windows 
 
 
 

Created:
 

 2016/09/14 3:33 AM 
 
 
 

Environment:
 
 
TEST_TARGET=windows2008r2-64a SUITE_VERSION=1.6.2.135.g8a48f21 SUITE_COMMIT=8a48f210f6901be0edba16eb49c1bfbfb07d338b 
 
 
 

Priority:
 
  Normal 
 
 
 

Reporter:
 
 James Stocks 
 
 
 
 
 
 
 
 
 
 
When a service is in the Paused state; it's 'ensure' property cannot be managed by Puppet 
Note that for our own services that use nssm; nssm has a characteristic that it uses the "Paused" service state for a service that has reached a fault state (see https://nssm.cc/usage ) 
To reproduce: 
 

Install puppet-agent