Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Alex Garel]

Le 31/10/2018 à 17:55, M.-A. Lemburg a écrit :
> On 31.10.2018 16:15, Mats Wichmann wrote:
>> On 10/31/18 8:53 AM, Alex Garel wrote:
>>
 I just tried from here and got the same timeout... the UbuntuOne page it
 pops to (I thought UbuntuOne was dead? or was it just some part of it?)
 is fine, but then you say okay, the browser status line says it's
 waiting for wiki.python.org, and eventually I get the timeout screen.
>>> I don't think the problem is with OpenID or login, I think that account
>>> creation is broken (and OpenID fails because of that only).
>>>
>>> I just tried now (14:49 UTC) to create an account *the standard way*
>>> [1], and registration form ends with "504".
>> well, I have an account, and have openid already set up on it (has
>> worked in the past), so account creation problem doesn't seem quite
>> what's happening to me.
> I think it's a timing issue again. I just tried an account creation
> and got a 504 as well. However, in the logs I can see that the
> request was actually processed fine and shows a 200.

Oh thanks ! at least, knowing my account was created, I was able to use
password recovery to get my login ! :-)


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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[M.-A. Lemburg]

On 31.10.2018 16:15, Mats Wichmann wrote:
> On 10/31/18 8:53 AM, Alex Garel wrote:
> 
>>> I just tried from here and got the same timeout... the UbuntuOne page it
>>> pops to (I thought UbuntuOne was dead? or was it just some part of it?)
>>> is fine, but then you say okay, the browser status line says it's
>>> waiting for wiki.python.org, and eventually I get the timeout screen.
>>
>> I don't think the problem is with OpenID or login, I think that account
>> creation is broken (and OpenID fails because of that only).
>>
>> I just tried now (14:49 UTC) to create an account *the standard way*
>> [1], and registration form ends with "504".
> 
> well, I have an account, and have openid already set up on it (has
> worked in the past), so account creation problem doesn't seem quite
> what's happening to me.

I think it's a timing issue again. I just tried an account creation
and got a 504 as well. However, in the logs I can see that the
request was actually processed fine and shows a 200.

Perhaps the timeout settings on front were changed, causing these
issues.

For some reason the account creation takes longer than 60 seconds
(measured around 70 seconds), which appears to be the front timeout.

Of course, it doesn't help that moin stores the user accounts
in individual files and we have more than 142k of those in a single
directory...

-- 
Marc-Andre Lemburg
eGenix.com

Professional Python Services directly from the Experts (#1, Oct 31 2018)
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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Mats Wichmann]

On 10/31/18 8:53 AM, Alex Garel wrote:

>> I just tried from here and got the same timeout... the UbuntuOne page it
>> pops to (I thought UbuntuOne was dead? or was it just some part of it?)
>> is fine, but then you say okay, the browser status line says it's
>> waiting for wiki.python.org, and eventually I get the timeout screen.
> 
> I don't think the problem is with OpenID or login, I think that account
> creation is broken (and OpenID fails because of that only).
> 
> I just tried now (14:49 UTC) to create an account *the standard way*
> [1], and registration form ends with "504".

well, I have an account, and have openid already set up on it (has
worked in the past), so account creation problem doesn't seem quite
what's happening to me.
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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Alex Garel]

Le 31/10/2018 à 15:26, Mats Wichmann a écrit :
> On 10/31/18 3:02 AM, M.-A. Lemburg wrote:
>> On 31.10.2018 09:27, Alex Garel wrote:
>>> Le 30/10/2018 à 23:09, M.-A. Lemburg a écrit :
 It's possible that OpenID using Launchpad stopped working. I believe
 Google auth also doesn't work anymore.

 Perhaps we ought to remove the OpenID mentions from the login page.
 I just don't know where exactly to look for this in the templates.
>>>
>>> "grep OpenIDAuth" should be your friend, see
>>> https://moinmo.in/HelpOnAuthentication
>> If it were that easy :-) We are using a custom template for the
>> wiki
>>
>>> Do you think my normal registration did not work because my email was
>>> burnt by OpenID tentative ?
>> Ok, I just tried Launchpad OpenID login and it is still working,
> I just tried from here and got the same timeout... the UbuntuOne page it
> pops to (I thought UbuntuOne was dead? or was it just some part of it?)
> is fine, but then you say okay, the browser status line says it's
> waiting for wiki.python.org, and eventually I get the timeout screen.

I don't think the problem is with OpenID or login, I think that account
creation is broken (and OpenID fails because of that only).

I just tried now (14:49 UTC) to create an account *the standard way*
[1], and registration form ends with "504".

Regards,

Alex

[1] https://wiki.python.org/moin/FrontPage?action=newaccount




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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Mats Wichmann]

On 10/31/18 3:02 AM, M.-A. Lemburg wrote:
> On 31.10.2018 09:27, Alex Garel wrote:
>> Le 30/10/2018 à 23:09, M.-A. Lemburg a écrit :
>>> It's possible that OpenID using Launchpad stopped working. I believe
>>> Google auth also doesn't work anymore.
>>>
>>> Perhaps we ought to remove the OpenID mentions from the login page.
>>> I just don't know where exactly to look for this in the templates.
>>
>>
>> "grep OpenIDAuth" should be your friend, see
>> https://moinmo.in/HelpOnAuthentication
> 
> If it were that easy :-) We are using a custom template for the
> wiki
> 
>> Do you think my normal registration did not work because my email was
>> burnt by OpenID tentative ?
> 
> Ok, I just tried Launchpad OpenID login and it is still working,

I just tried from here and got the same timeout... the UbuntuOne page it
pops to (I thought UbuntuOne was dead? or was it just some part of it?)
is fine, but then you say okay, the browser status line says it's
waiting for wiki.python.org, and eventually I get the timeout screen.


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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[M.-A. Lemburg]

On 31.10.2018 09:27, Alex Garel wrote:
> Le 30/10/2018 à 23:09, M.-A. Lemburg a écrit :
>> It's possible that OpenID using Launchpad stopped working. I believe
>> Google auth also doesn't work anymore.
>>
>> Perhaps we ought to remove the OpenID mentions from the login page.
>> I just don't know where exactly to look for this in the templates.
> 
> 
> "grep OpenIDAuth" should be your friend, see
> https://moinmo.in/HelpOnAuthentication

If it were that easy :-) We are using a custom template for the
wiki

> Do you think my normal registration did not work because my email was
> burnt by OpenID tentative ?

Ok, I just tried Launchpad OpenID login and it is still working,
so either you were experiencing a time of high load on the server
which caused an internal timeout for OpenID verification or
something is wrong with your OpenID setup (LP moved to their
Ubuntu One SSO system a while ago, which introduced a couple
of changes).

Another possibility is that creating an account with OpenID
login fails generally for some reason.

The test I ran was for my account, but I have a password one
and only added OpenID for testing purposes some years ago.

I checked the log files but could not find any hint as to
what was going wrong. They are full of break-in attempts,
but no clear sign of an OpenID failure.

Could you please try again and give me the UTC timestamp of
when you tried. I can then narrow down the search in the log
files.

Thanks,
-- 
Marc-Andre Lemburg
eGenix.com

Professional Python Services directly from the Experts (#1, Oct 31 2018)
>>> Python Projects, Coaching and Consulting ...  http://www.egenix.com/
>>> Python Database Interfaces ...   http://products.egenix.com/
>>> Plone/Zope Database Interfaces ...   http://zope.egenix.com/


::: We implement business ideas - efficiently in both time and costs :::

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D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
   Registered at Amtsgericht Duesseldorf: HRB 46611
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  http://www.malemburg.com/

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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Alex Garel]

Le 30/10/2018 à 23:09, M.-A. Lemburg a écrit :
> It's possible that OpenID using Launchpad stopped working. I believe
> Google auth also doesn't work anymore.
>
> Perhaps we ought to remove the OpenID mentions from the login page.
> I just don't know where exactly to look for this in the templates.


"grep OpenIDAuth" should be your friend, see
https://moinmo.in/HelpOnAuthentication

Do you think my normal registration did not work because my email was
burnt by OpenID tentative ?

Thanks for your help,

Alex


-- 
Alexandre Garel
tel : +33 7 68 52 69 07 / +213 656 11 85 10
skype: alexgarel / ring: ba0435e11af36e32e9b4eb13c19c52fd75c7b4b0



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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[M.-A. Lemburg]

It's possible that OpenID using Launchpad stopped working. I believe
Google auth also doesn't work anymore.

Perhaps we ought to remove the OpenID mentions from the login page.
I just don't know where exactly to look for this in the templates.



On 30.10.2018 19:23, Steve Holden wrote:
> Anyone on pydotorg-www able to respond to this, please?
> 
> regards
>  Steve
> 
> Steve Holden
> 
> On Tue, Oct 30, 2018 at 5:15 PM, Alex Garel  > wrote:
> 
> Hi,
> 
> I would like to create an account on https://wiki.python.org
> 
> I've tried to authenticate using OpenID (launchpad) and also creating an
> account on the wiki. In both case after quite a long time, it ends with
> a "504 Server error".
> 
> In the case of OpenID authentication, I am first carried to launchpad
> where I identify, but as it get back from launchpad, it ends up with the
> 504.
> 
> Of course, on my side there is no particular hurry (I just wanted to add
> Mu (https://codewith.mu/), as an editor supporting debugging to the list
> at https://wiki.python.org/moin/PythonDebuggingTools
> )
> 
> Have a good day,
> 
> Alex
> 
> -- 
> Alexandre Garel
> tel : +33 7 68 52 69 07 / +213 656 11 85 10
> skype: alexgarel / ring: ba0435e11af36e32e9b4eb13c19c52fd75c7b4b0
> 
> 
> 
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Professional Python Services directly from the Experts (#1, Oct 30 2018)
>>> Python Projects, Coaching and Consulting ...  http://www.egenix.com/
>>> Python Database Interfaces ...   http://products.egenix.com/
>>> Plone/Zope Database Interfaces ...   http://zope.egenix.com/


::: We implement business ideas - efficiently in both time and costs :::

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   Registered at Amtsgericht Duesseldorf: HRB 46611
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  http://www.malemburg.com/

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Re: [pydotorg-www] [Webmaster] 504 when creating account on Wiki

[Steve Holden]

Anyone on pydotorg-www able to respond to this, please?

regards
 Steve

Steve Holden

On Tue, Oct 30, 2018 at 5:15 PM, Alex Garel  wrote:

> Hi,
>
> I would like to create an account on https://wiki.python.org
>
> I've tried to authenticate using OpenID (launchpad) and also creating an
> account on the wiki. In both case after quite a long time, it ends with
> a "504 Server error".
>
> In the case of OpenID authentication, I am first carried to launchpad
> where I identify, but as it get back from launchpad, it ends up with the
> 504.
>
> Of course, on my side there is no particular hurry (I just wanted to add
> Mu (https://codewith.mu/), as an editor supporting debugging to the list
> at https://wiki.python.org/moin/PythonDebuggingTools)
>
> Have a good day,
>
> Alex
>
> --
> Alexandre Garel
> tel : +33 7 68 52 69 07 / +213 656 11 85 10
> skype: alexgarel / ring: ba0435e11af36e32e9b4eb13c19c52fd75c7b4b0
>
>
>
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>
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